How much feedback/chat about DS day at nursery should I expect?

[ConnorTraceptive]

We moved a few months back and much to my disapointment had to move ds out of his lovely nursery to a new one.

The new one came on a recomendation which is always a good thing but the I keep feeling unhappy about the level of communication I get from the staff when i pick ds up. They don't really talk to me just hand over his sheet and say goodbye.

In his last nursery his keyworker always used to chat for a few minutes, go through his sheet and generally say how he got on.

Now i don't expect a blow by blow account of his day but I would like a little more feedback especially as he is new and he is quite teary when i leave him at the mo.

This morning noone really greeted him roperly either?

Advice please

properly

.

Talk to them and tell them you aren't happy. You are paying for this remember.

speak to your DS's key worker as a start point
DS gets his sheets and his keyworker goes through it with me or flags anything up before we leave
sorry you feel - it is hard to leave them when they are teary. How old is your DS?

I would raise it, either with the key worker, head of room, or else with the nursery manager. It used to always annoy me when I picked DS1 up from nursery and I had to ask how he was that day, so I complained, and now everyone gets a briefing from the key-working or someone else in the room.

he's 2. He seems quite happy at the end of the day but this does concern me, if nothing else i actually think it's pretty rude really.

The assistant manager is very lovely and very chatty so i think i'll approach her and let her know i'm not to happy.

also annoyed because was given an invoice today with OVERDUE scrawled all over it in red pen. Well if you don't give me the effing invoice when payment is due how do i know when to pay effing pay it!

Would second all that has been said. Don't be backward about coming forward. I'm afraid I might have seemed a bit complaining at first at DD's nursery picking up on every niggle but if you don't say what's on your mind, how can they look after your LO in the way you'd like? Its a three way process between you, LO and keyworker and you all need to get to know each other and it does take time.

what is with nurseries and invoicing?!
if my payment is 30 seconds late hitting their account i soon know about it
i am sure you will get it all sorted

They probably put it in ds's draw but i never think to look in it. Will ask about setting up direct debit.

I objected to a request being written in my DDs book for payment as that is for her progress, etc and I had already paid it! Not my fault she had lost it.

Ruby,

re nurseries and paying invoices.

Every day that a parent doesn't pay exposes the business to financial risk as they have provided a service which cannot be taken back if payment is not forthcoming.

Parents who are funded for nursery sessions and pay a top up query their contribution regularly, delaying payment and worrying the manager that they are going to refuse to pay if they don't understand/accept/agree what their contribution should be.

Parents who lose their jobs are a risk as they may not find another one quickly and dither over whether to give notice and give up their child's nursery place. Many try and get out of the month's notice period causing worries that they will not pay for a month when the place may not be re-filled with another child.

Nusreries largest cost is salaries and these have to be paid on a set date and in full so cash flow and credit control is very important if staff are to be kept happy.

yes - i agree invoices should be paid on time
however, it is my nursery's head office which consistently mess up my payments, not me! I have a DD set up and yet every month something goes wrong and i get taken to one side by the staff

i also agree that invoices should be paid on time but Iwould prefer it if i was given/posted the invoice, not have it i presume stuffed in ds draw where i often forget to look and the staff never remind me as they seem to be verbally constipated at pick up time.