AIBU to not be happy told of for 5minutes early??

[JenLaBe]

Hello,

Just want some feedback and different perspectives.
So, I have dropped my LO this morning in nursery 5min earlier than his time and been told of by the deputy manager. I honestly went away fuming.
I showed her my phone with the time on it and said that it isn't 15 or 30minutes but 5minutes. She talked about her ratios and how the number of kids per staff is important. It is, I am not denying it...but surely as it is to manage well your staff and have them all ready in their room to welcome children at rush time??
How on earth can I know how the traffic will be or how many green light will I have? And this is what ennoyed me...I specifically asked when choosing nursery if there was a 5minutes flexibility and she said yes!
Worse...she said"it is my fault, I let you in but you were too early"??!!!what??!! Will you keep me out for 5minutes then?
She answered that some nurseries do. 😰

Any childcare facility I've ever worked at wouldn't even open the door. At a push we would've said through the intercom that we didn't open until 730 but open time is open time

I'm a nursery manager and we can't let anybody in earlier because of our insurance.
If it's raining outside I let parents stand in the hall but tell them we can't take the children yet.

It is the nursery staffs fault, the simple answer is to keep the door locked until they're ready.

You can get there early enough to unstrap your child from the pushchair and get up stairs then wait at the door. All instructions in how to care for your child should be within nursery time, not additional to it

Potentially, the Nursery was open, for some children at the time the OP wanted to drop off, but her hours didn't start until later. Eg, some parents pay for care from 7.30am, but OP is paying from 9am. That's how I read it, so they won't have the door locked and be able to ignore the bell.