In this scenario, what, if anything, should happen?

[Scallywaggle]

4 videos of a child are sent to management.

These are of the child having new seizures, which have not been experienced before.

As a carer, what would you do, if anything?

As a parent, what, if anything, would you expect?

What? Who took and sent the videos?

The parent filmed the seizures & emailed them.

Did they tell you why they sent them to you and what they expected now?

Are you the parent??

If it's the parent demonstrating what the seizures look like so the staff aren't shocked/surprised, I would get the staff who look after the child to watch them then delete them.

If it's asking for advice I would tell parent to go to doctor or specialist, then delete them.

I'm the parent.

One setting asked a million questions, want to know about hospital appointments & have put a careplan in place.

The other setting didn't acknowledge my email & when I asked 2 weeks later if they had received it, I was told "possibly, can't remember, have been dealing with my own sick child".

Just comparing the second experience to the first. At the second setting my DD came home with bleeding skin because whilst potty training she had been left in wet clothes....she is there for 4 hours at any one time. I had left a bag of clean clothes.

Nursery 1 is good. Nursery 2 is shit.

It sounds as if you already have concerns about the second setting.
Tbh, I’d find somewhere else & hand in notice with them.
In future though I would probably arrange an appointment to discuss an Sue like this, not just send the videos.

Golden:

Heart: hmmmmm, I've tried that before, manager lets her child crawl over her & we've never managed to complete a conversation. At one point she even boasted about how full his nappy was ie he was drinking a lot & I just thought that only shows it should have been changed some time ago

Bugger.

Odd thing to email out of the blue. Set a meeting and show them.

I'd sack off setting two... it's pretty obvious

Setting 2 should probably be closed down. Setting 1 sounds good

Lost: I tried. Manager doesn't 'do' meetings. It was email or nothing.

Dauphinoise: Didn't know if I'm being PFB or had too-high expectations

Oh that’s a bit grim. I mean, I’ve sometimes left a wet nappy a bit long, but I wouldn’t tell someone about it!
And no, not pfb. If any setting isn’t getting the basics right, it’s not right. And toileting counts as basics. I wouldn’t allow a relative to go to a care Home which smelled of wee. Because that’s the basics.

"The other setting didn't acknowledge my email & when I asked 2 weeks later if they had received it, I was told "possibly, can't remember, have been dealing with my own sick child""

"my DD came home with bleeding skin because whilst potty training she had been left in wet clothes"

"manager lets her child crawl over her & we've never managed to complete a conversation. At one point she even boasted about how full his nappy was"

I understand the whole PFB paranoia, I went through it. But the points you mention are not PFB paranoia, this setting sounds neglectful and uncaring. I'd pull my child from their care asap, as they don't seem very well equipped to deal with your child's seizures.

Take your child out of setting 2. You don't trust them.