Cherubin's near Tulse Hill - long complaint!!!!!

[tiredteacher]

Dd - 16 mths- has been there for nearly a year now and while she was in the baby room we were pretty satisfied - the staff were lovely and she settled in really well. I even recommended it on here!

Since moving up a room in January things seem to have really gone down hill. Two weeks ago she came home with dirty underwear and poo around her buttocks. She smelt and was both sore and uncomfortable. We raised it with staff who said they would speak to the people responsible. Yesterday she came home and was SO sore and inflamed that she screamed and shook as I tried to change her nappy. Again we have reported it and have been told that management will look into it.

I know the manager has been off for a while and is due back in a couple of weeks but I am furous about this. If the school where I work fell apart like this when the head was off we would be slaughtered - and rightly so! She has been fed processed crap despite the fact that they maintain that they make everything fresh. As for a key worker? I have been given a name but have no idea who that person is. I don't think she even works in the room any more.

Are there any other MNers out there who have their kids at Cherubins? Wondering what other people's experiences are?

TIA

Hi GameGirly, thanks so much for your message of confidence- this and a long rant to tiredteacher have made me realise that DS has got to move. We are looking at Eveline tomorrow. We saw it back in 2005 when DS was much smaller but it was not very convenient for us then. Now it is doable and I am hoping that they may say yes.

Good luck, Tiredteacher. The whole childcare thing is so difficult and sensitive. Go with your instinct, is the best advice I can give, and I think you're right in moving your LO as soon as possible.

oh my goodness, i am so sorry you have had so much trouble. we have just been to look round cherubins for our DD who will be starting nursery in sept aged 9 months. we really liked the rooms for the younger age gp but maybe we'll have to reconsider. good luck and let me know how you get on.