I am absolutely fuming with my daughter's nursery at the moment. I am convinced that they are overcharging me and despite several emails showing the calculations they are not having any of it! Am I being stupid or are they right?
Basically my 3 year old daughter attends nursery for all day Mondays and half day Fridays, 51 weeks of the year (they are closed for a week over Christmas, which they do not charge for). Except she doesn't actually attend for 51 full and 51 half days a year due to bank holidays. They close bank holidays and claim they do not charge for them in their terms and conditions.
I sent them these calculations to show they are charging me for bank holidays:
Before the price increase (1st September 2016 to 31st March 2017)
(45.00+26.00) x 51 = £3,621.00 per year (before discount)
3,621.00 / 12 = £301.75 per month (before discount)
301.75 - 187.62 = £114.13 per month (with discount)
After the price increase (1st April 2017 to 31st August 2017)
(46.35+26.78) x 51 = £3,729.63 per year (before discount)
3,729.63 / 12 = £310.80 per month (before discount)
310.80 - 187.62 = £123.18 per month (with discount)
Sorry if it's all a bit confusing! I think this demonstrates they are charging me for 51 full days and 51 half days a year when she only attends 46 full days and 50 half days.
I know it's not actually a lot of money we pay each month due to the 3-4 year olds discount, but it's the principle!
Their response is just basically "nope, we're charging you right", with pretty much no explanation. So frustrating!
I need a sanity check here... 