Looking for some friendly and fair advice...DS will be 4 in June and is in his preschool year at nursery. He has been going there for 4 full days since 18 months, having been at another nursery prior to that. Since 10 months old he has had separation anxiety and it has taken him much longer than the other kids to settle into each new environment.. Usually 2-3 months of very upset crying/screaming, plus weeks of unsettled sleep and tears in the morning, after which the crying finally stops. I really loved the nursery (it has a very good reputation) and felt very warm towards the staff, who always cuddled him until he calmed down. So we started in the new room in September, feeling v positive but my son still has not settled fully. There is comparatively not such a good atmosphere in there. My son is still crying at drop off after 5 months and has only in the past month stopped pleading with me not to go - at night and in the morning. At first they would leave him heaving with sobs, screaming, on some cushions and not cuddle when I left. Then I had a gentle word with the manager, on more than one occasion (plus his key worker but she is part time) and was told that he was fine whenever she checked and told "pre-schoolers can be very manipulative" and that it was because my son is "brighter than average". After that they made slightly more effort. I know he's fine and happy by the end of the day but I feel they have been very slow to do anything. Finally 3 weeks ago one of them had the bright idea to put him on her lap before the crying started and that really improved things. Last week I got given his developmental review which p*ssed me off because it said that he does not settle because I give him a cuddle on the sofa in the entrance area and I carry him in. Honestly - I realise this is not ideal but I have tried not doing this and he becomes absolutely hysterical!... Should I point out where they could have done things better, or just let it drop?