Hi, we were given notice by the nursery and after school clubs that my DSs attend.
They have good quality care but made an admin mistake that cost us quite a bit. I sent them a letter with the facts and was never given a reply. We got to the point where they gave notice and the children will now miss out on their friends, etc. We would like to solve this as adults but they are refusing to discuss it.
Does anyone have any advice? Are we being unreasonable?
Thanks