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Tiggy's Better Nursery Plan!

8 replies

TiggyD · 17/05/2014 10:56

(Spin off from other thread I don't want to derail.)

How can we make nurseries better, or keep standards up in already great nurseries?

On another thread somebody mentioned that they felt American mums were more willing to monitor and then share opinions about quality of their daycare settings, and that it's something we don't do here nearly as much. British unwillingness to complain? A parent might see bad staff behaviour X and assume it's a one off or that it's actually reasonable behaviour. If they were to talk to other parents about it more they might agree that actually it was bad behaviour, or discover that everybody else has seen it going on and it wasn't a one off. Parents' committees are great but take time and effort and may seem scary. Also, a poor nursery would never encourage them. There are review sites, but even the one I linked to from the Daycare Trust(important charity) had only one review for the hundred nurseries nearest me. It was a 5 star review for a nursery who failed their ofsted inspection last year. A Facebook page would be good. Everybody uses Facebook, but a nursery run page could delete all perceived criticism like Netmums do on their site. A parent could set one up, but parents leave eventually and they could censor everything as well.

The Tiggy Solution:

Independently run Facebook pages for every nursery in the country. The scheme would be set up by a trusted third part such as the Daycare trust or Mumsnet. Say the scheme is called "Nursery Watch". The pages would be titled "Nursery Watch - Happy Leopards Nursery Hull", or some other way of making them easily searchable but identifiable from any other similar page.
The pages would be used a lot by the nursery themselves. News and information would be posted by them in the same way they would post on their own page. BUT if a parent saw something they thought was wrong, only 2 staff in the toddler room of 10 children for example, they could post asking why without being deleted by the nursery. The nursery would have to explain themselves.
Parents could discuss things that concern or interest them. From the use of battery eggs in the food, to suggesting the nursery supply the nappies (With slight fee increase), or the way the children are kept in a corner of the room from 5:30 while the floor is mopped.
It would also be possible for whistle-blowers to post. I work in lots of nurseries that have "secret policies". Things they do that they would rather the parents not find out about. A nursery I work in has stopped using nice soft baby wipes and instead use 'blue roll', a hard hand drying paper towel type thing. The same nursery has only a few bibs and don't want to spend money on more. The little babies get those and the younger toddlers have to go without so that on custard days that means all the children have to have a full change of clothes. Under my system a member of staff could make and anonymous Facebook account and post that they don't like the "no bib" policy for the younger toddlers.
You could say that the anonymity of Facebook could lead to a lot of malicious comments. Yes it could. But so can just spreading rumours by word of mouth. At least on Facebook there is hard evidence of malicious comment which could lead to prosecution of people making stuff up.
There could be bullying of staff with "She's just not caring" or "I don't want a man changing my child's nappies". Yup. Happens in real life, but once again at least it would be out in the open for other parents to tell them they're being stupid, or for legal action to happen.

Paying for it?
There would have to be some kind of moderation, and the sites would need setting up. A bit of sponsorship from companies could help. A grant or 2. The government might help if he scheme worked well in trials. Is there some way of selling advert space on Facebook? Not my area but I don't think the problems would be insurmountable.

Anyway, would it work? Comments please!

OP posts:
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HappySunflower · 17/05/2014 11:03

I'm sorry but I think this is an appalling idea.
And I say that both as an early years professional, and as a parent of a child in nursery.

TiggyD · 17/05/2014 11:05

Why? And I ask that as an nursery nurse.

OP posts:
ssd · 17/05/2014 11:08

I think it sounds ok, bit of transparency at least

but might all get a bit bitchy instead of improving care

TiggyD · 17/05/2014 11:09

I'm not saying it's a good idea BTW. I like to think it's a possible good idea. Smile

Trying to get the conversation on improving nurseries going.

OP posts:
janey68 · 17/05/2014 12:38

I don't think it's an appalling idea. I think it's a great idea in principle... My concern though is that it could be mis used by people with a Personal axe to grind, or people who would misinterpret things... Just as an example, if you'd seen my son at nursery you'd have wondered why he was still wearing bits of his lunch round his face by tea time. Fact is, he loathed having his face wiped, so the staff respected my wish that he was left alone until I hosed him down at bed time! Now- I wouldn't expect any other parent to know that and they could easily interpret it as lack of care...

Of course, clear bad practice is a different issue, but there are a lot of grey areas and one parent's idea of what's acceptable isn't necessarily matched by others.

So a good idea in principle but it would need a lot of checks and balances to achieve its intended aim and not become a gossip shop

kinsorange · 17/05/2014 12:51

agree with janey68!

insancerre · 17/05/2014 13:57

I'm not that keen on the idea
I run a nursery and have very good relationships with mpdy patents.
I'd like to think that thru would raise any issues with me personally than on a site like Facebook.
I hate the idea of using Facebook to air dirty laundry.
Most parents who are not happy with the care their children receive in a bad nursery vote with their wallets and send their children elsewhere. They also don't recommend that nursery
On the other hand, a good nursery will be recommended by satisfied parents.
My nursery has several children who have started in the last few months whose parents habe moved them from poor nurseries and Cms
We also have lots of mums who don't work but send their children to us as we have an excellent reputation
We even have one parent who has put their child in a not very good nursery for 6 weeks as we don't take children till they are two

LucyLui25 · 21/05/2014 18:06

I think we must have lot's of reasonably good nurseries in this area. I do think that that there does need to be some sort of accountability to some of the nurseries that I read about on here, I have been working in childcare for 12 years, and have never seen appalling practice towards the children- I have towards the staff but that's a different issue!!
I would hope that parents would come to me if they have an issue. I give them a detailed copy of our whistle blowing policy with names and contact details within our local school and our local authority so that if parents felt unable to speak to me they would have another avenue, not just Ofsted. I think facebook could turn into a bun fight, e.g. a child has had to change his clothes a few times to toileting accidents, this is really annoying for parents and on a Friday afternoon a parent can be fairly cross with the staff, this isn't enough to formally complain about, but on facebook it's the kind of thing that would be brought up which I think I unfair, after 1 bad week!
Maybe a regulatory board that confident nurseries could subscribe to, like the kind of scheme that is in place for mechanics, plumbers etc. they have to meet certain standards to be part of the scheme don't they?

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