DD (16 months) started nursery 3 weeks ago. Other than the first visit, where we were able stay and fill in paper work, the procedure is to handover dd (who is usually very upset) over a door-gate and she is whisked away screaming without even saying goodbye. There seems to be different staff in there every day, who we've not been introduced to / have never introduced themselves to us. The room is quite small and although there is a big garden it is becoming apparent that they dont actually go outside very much. DD is apparently not joining in activities, which I do find strange as she is normally very sociable and easy to interest. I am worrying that they are treating her more like a very young baby, rather than really engaging her and helping her to develop. At the end of the day we are told relatively little about her day - they don't seem to have done very much. The reality is that we probably know we need to move her as we are not feeling confident in her care, just do not know what to do - we have only lived here a short time and the one other nursery in the area is fully subscribed and there is a real shortage of childminders. I thought we had done really well as it looked great when we looked around and is Ofsted Outstanding (although as a teacher I should have known that this is not always the best indicator of what a place is like on a regular basis). DH and I feel like we have completely let DD down. I think I just need reassurance that I'm not being OTT and that some of these things are not normal in decent nurseries.