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Original poster

Advice Please

8 replies

Tiggerifficy · 05/01/2013 13:39

I were going to post this in AIBU but thought I might get better advice here .
My Ds (4) has been attending a Prep school since October as I thought it would be better for him in the long run & it more than likely would of been if the HeadMistress wasn't so useless when it comes to interacting with the Parents , I have sent several letters & rang up numerous times only to be ignored .
The main reason for wanting to do this is financial due to Dh been made redundant but the school just won't acknowledge my request .
Another part of there incompetence is I ordered his uniform the week before he started & have still not received any of it & when I enquire I get told to be patient Hmm
I would be patient but the uniform has cost me £160 & I haven't received any of it .
What is the best way to tackle this with the school ad I am tempted to just not send my Ds back on Monday as no matter how hard I try they just won't talk to me
Sorry for the rambling

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insancerre · 05/01/2013 16:50

Not sure what advice you are after. You haven't explained what your grievance is.
Is it the wait for the uniform? I doubt they keep very large stocks of it and have possibly ordered from the supplier.
What have you said in your letters?

cassell · 05/01/2013 16:57

Well it's highly unlikely that they will offer any bursaries/scholarships for Pre-prep if that's what you're after. If you want to give notice as you can't afford it anymore then you usually need to do that at least a term in advance so if you don't give notice before this terms starts you will be liable for this term & next terms fees. If you want to pay by installments then you need to speak to the bursary/fees office, the headmistress wouldn't usually deal with that. Not sure what advice you're after Confused

Original poster
Tiggerifficy · 05/01/2013 18:28

My grievance is that no matter how many times I have contacted them in regards to reducing hours & fees I am just been ignored , I'm not wanting to remove my son but if they are refusing to speak to me then I'm not sure what else I can do

OP posts:
InNeedOfBrandy · 05/01/2013 18:41

Have you not knocked on the office and spoke to staff face to face?

From what I understand (working in a nursery) anything in writing has to be responded to and dealt with back in writing.

Kashdogg82 · 05/01/2013 18:50

name changed
There is no just a room at the top of the house which never seems to be used & the secretary doesn't start until 2pm so can't get hold of anybody before then & when I do get through they're to busy

cassell · 05/01/2013 18:53

Well i'd be annoyed as well if they didn't respond but I'm still confused. is it a nursery or is it a prep school? You say your ds is 4 and at prep and needs uniform which indicates he's at school so you couldn't reduce hours Confused if it's just a nursery then the admin side is often a bit rubbish so face to face works better.

InNeedOfBrandy · 05/01/2013 18:54

How strange, I wouldn't feel comfortable sending my dc to a place that doesn't communicate with me or bother to reply.

If I was you I'd go there and refuse to leave until someone speaks to you about this or an appointment is made. Or I'd change nurserys as it sounds a shit one.

Kashdogg82 · 05/01/2013 21:40

It's a prep school from age 3-11 .
I'm gonna try & speak to somebody Monday

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