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Is it really true that gym creches aren't obliged to change nappies?!

32 replies

dinny · 10/03/2006 21:53

A bit of a long one, sorry.

We've recently moved out of London, where dd and ds went regularly to a FAB gym creche (where they were looked after beautifully and always had their nappies changed).

Moved here, and two weeks ago I checked out the local gym creche and it seemed nice so I booked dd and ds in (ds 18 months and still in nappies. Left them for an hour the first time and when I got back, ds was v smelly and had a poo in his nappy. And when I changed it, it had started to dry so was obviously not that recent. Anyway, I was fuming, complained to the supervisor, who basically said, "Sorry he had a poo in his nappy, but we don't always have time to change nappies." I was/am so angry - if I knew that I'd never have fecking left my baby there in the first place! was expecting it to be same as our old excellent creche! To cut a long story short, have been in conversation with the leisure`centre's facilities' manager ever since and her stance is apologetic, but basically that it's OK that they don't change nappies?? How can this be? Not sure if should inform Ofsted... (I will nevere ever leave my children there again, but wondering if I should speak to Ofsted anyway...)

Sorry - SO long!

OP posts:
Are your children’s vaccines up to date?
lockets · 12/03/2006 10:00

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dinny · 12/03/2006 10:03

nah, will take about another year to pluck up courage to leave ds again!

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lockets · 12/03/2006 10:06

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dinny · 12/03/2006 10:10

no way. never!

reckon dd had what ds had. must have got rash as well though... awful lurgy

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lockets · 12/03/2006 10:12

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nannynick · 12/03/2006 10:19

I see there never being any real harm in reporting a concern. If the regulator does not know of issues, they will assume that everything is going fine. You have already told the childcare provider, thats the first step. Next tell the regulator so that they can decide if they will follow it up, or just record the concern so that if a pattern is seen, they can then take action. In England, registration authority for Creches is Ofsted - 0845 601 4772
Call Mon-Fri during regular office hours. You can withhold your name if you wish to do so. The complaints team call taker will ask you for details and record them. Stick to the point, say where you feel the provider has not met the National Standards, as it is breachs of these standards that the regulator is interested in.

nannynick · 12/03/2006 10:21

\link{http://www.ofsted.gov.uk/publications/index.cfm?fuseaction=pubs.displayfile&id=2841&type=pdf\Guide to making complaints about childcare providers}

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