So a group of us parents have moved our children mid term from one nursery to another. The new nursery gave us the fees table with the NEF deducted, all the contracts/prospectuses we have all relate to how the nursery is part of the Early Years funding etc and there arent' even the fees without the NEF deducted on any of the info at all.
However, come to invoice day and the invoices are way higher than the advertised or contracted price shown/told to us. contacted the nursery and they say that's because we've moved midterm and the old nursery has the money so ring them.
We didn't, we rang informed families instead and the council and they told us that this nursery has the NEF forms but has failed to return them in time for the Autumn term so no children will get the NEF even though you can indeed have it even if you've moved midterm as they have brought in a Starters and Leavers rule which means the nursery can say every month if they have more or less children and the NEF funding changed accordingly.
After various phone calls and emails with the new nursery coming up with various excuses telling us they didn't have the NEF forms and clearly not really knowing what they're doing I feel that we've been deliberately misled regarding their intentions with the NEF. If we had known they wouldnt have the funding for this term then none of us parents would have moved our children until the new term.
Do you think we have a leg to stand on in terms of them misrepresenting the fees for this nursery because at no time were we told either written or verbally that the NEF would not be available from this term?