HELP PLEASE! Child nursery issue

[PrincessII]

Hi

I have NOT signed a contract with my child's nursery.

The normal notice is a term. I have given one months notice

All fees will be paid and the care given hasn't been great. I presumed that I wouldn't have to give a terms notice, as I have not signed a contract and 1 month notice is an acceptable amount.

Has anyone else been in this dilemma, or know my legal rights.

Many thanks!

Hi,

Sounds like you don't have to, however check you haven't signed on the application form to agree to terms and conditions, as this would include notice.

Hi PrincessII-

If the level of service wasnt what it should have been then you shouldnt have to give any notice.

The nursery (i would imagine) would have promised you X, Y and Z in terms of childcare and if this hasnt been delivered and you have had to remove your child because of this then i do not think notice should have to be given, especially if you are up to date with your fees etc.

1 month is very reasonable as a private nursery should easily fill the place, the term's notice should only really be applicable to funded preschool places. If you want to remove your child, then do so.

I don't think it matters that you haven't signed the contract - as you've been sending your child the implication is that you have accepted the terms.

Oh all very good answers. The major issue I have which is why I politely gave 1 months notice is that my child has come home twice in 2 weeks with red roar vaginal area.

Having taken up my serious concerns with the nursery owner, she has not done anything, but rudely applied that it was my daughter's fault and not her staff. No complaints procedure has been followed.

After having complained the next day my daughter came home with dried poo on both buttocks, obviously not been cleaned properly.I telephoned the owner straight away, who specifically told me, that my daughter could not have dried poo on her bottom.

This is the situation I am in, I feel like giving no notice and writing with my reasons for taking her out.

What would you do in regards to this situation and no contract has been signed?

Complain to ofsted and withdraw her immediately. I would be inclined to not pay them any more money. Are they reallu going to send in the debt collecters?

I know I am considering Ofsted and ringing them tomorrow and just paying the nursery for the care they have given (if you can call it that).

I know others are complaining to ofsted too and I know they cannot find my contract, and they do not have the money to take people to court.

Parents at crap nurseries should take their children out so the crap nursery has to shut down. If they can go on making money being a crap nursery there's no reason why they should change.

If your child is not receiving the basic care required, then yes, remove her. It's also worth writing a letter to the manager stating all of your concerns as she then has to investigate. Complaints have to be kept on file and OFSTED can ask to see them when they inspect. One thing, have they had a room change around with the staff, and someone unsuitable is in the baby room? If this is the situation, then the complaint may be enough to improve matters.