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DD left crying!!!! So angry!

5 replies

EvieBear · 10/08/2010 20:39

I am so mad. I went to collect 13months DD today at nursery, and walked in to find a peaceful room apart from my dd who was sobbing her heart out kneeling in the room. She was facing the team leader of the room, who was sitting about 2 metres from her, cross-legged, staring back at my dd. I couldn't believe it!!! She was the only staff member in the room of maybe 6 children which is strange too. All other children were happily playing, it wasn't like she was torn between a few disasters happening at once, so WHY didn't she try to soothe my very upset child? I'm disgusted someone in childcare could just sit there staring at her crying. I've had issues with this woman before, she's is defintiely not the warmest.
She proceeded to tell me my daughter had been upset for a good while, and when I got her home I noticed a nice black bruise under her chin.

Please tell me how your nurseries deal with this kind of thing. Am I from another planet because I feel that this was totally cruel? I don't know how to go about it. Angry Angry Angry

OP posts:
onimolap · 10/08/2010 20:50

I thought nurseries had to give you an accident report for injuries that leave a mark. I'd get on to the manager asap to find out how the accident happened. There might be a reasonable explanation; in which case there should be huge apologies for not informing you on the day and the accident form sitting there (as it should have been filled in the previous day).

But if you get a reaction which makes you uneasy, then you are left with the choice of a) doing nothing more, b) following up on the formal grievance procedure (and eventually OFSTED), or c) leaving the nursery.

You might also want to tell the manager about the apparent lack of staff int he room at pick up. With 6 children that age, there should have been at least 2. Where was the other?

thisisyesterday · 10/08/2010 20:53

evie, lots of people have replied on your other thread... might be easier to only have one otherwise you;'ll have 2 to keep up with!!

EvieBear · 10/08/2010 21:05

yes- thanks thisis - didnt know which would get more attention!

OP posts:
Lori73 · 08/09/2010 22:40

EvieBear, I am so sorry to hear of your experience. I would mention it to the manager. which nursery did you end up choosing? I hope it was not the one I warned you against as my experience there was terrible and the manager will not care. best of luck.

mummysweeangel · 12/09/2010 15:51

Hi Eviebear, how did your LO get on back at nursery ? Did you mention it to the manager? I agree with what onimolap advised about the accident. Hope everything is ok and you get it sorted out

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