Great, so you have no direct insight into the actual decision making process or what HCPs doing the job are told to consider/disregard in the training we get directly from the DWP.
If I was working at the moment I’d type verbatim what those pre-prepared messages say, so you could see that this comes directly from the DWP.
The website you linked - I had a glance at the depression guide. It states:
Due to poor concentration, you may take wrong turns when walking/driving or miss your stop when on public transport unless you have someone to prompt you about this.
This isn’t correct. It’s ok for people to get lost - it happens. What matters is how they deal with it. If someone takes a wrong turn and has a full panic attack, screaming and crying, then that’s to be noted.
If they go on Maps and reroute themselves or phone their husband for help, that’s a normal and sensible action.
Quantity of food taken is not considered except in cases such as Prader-Willi syndrome or very well documented ED situations. I can see why the CF case you quote also warranted prompting as the person was probably losing weight and had lots of relevant input. But for the average person, it’s not as simple as “I am depressed and have no appetite”. There should be documented weight loss, dietetic input, prescribed supplements (Ensure and similar). Without that, it’s a no.
Even if someone has a bit of toast and a biscuit, or just one meal a day…that’s adequate.
I don’t make the rules but I do need to follow them at work. The DWP audit a selection of all submitted reports and will send it right back to you if you’ve been unduly lenient.
Sitting down to get dressed, having no teeth and being unable to chew properly, using a sat nav to get to places, language barriers, being too depressed to talk to people…all things that people regularly think are considered but aren’t.