Is this discrimination

[Humanonmumnet]

I have a condition that affects my ability to take information in and it affects my communication and memory. My preferred method of communication is in writing that I read and respond to in my own time when I’m more able to.
It’s convenient for others to call me but not convenient for me, it’s very taxing and always causes misunderstandings on both ends. It’s easy for me to misinterpret what someone is saying but easier for them to misinterpret me. For various reasons it is pointless calling me or talking to me for appointments or visits.
I’ve tried being assertive and telling them my preferred method of communication is in writing but no one has been respecting me because it isn’t convenient for them and they’ve been made aware numerous times about how calls effect me.
I’ll start to put my needs in writing so it’s recorded if they push my boundaries again.
But is what they have been doing some kind of disability discrimination especially if they are working with me in a professional capacity

Could you take notes during these phone calls? You could ask them to repeat themselves in order for you to take all the information in and read back your notes to them to confirm the information.

I’m not sure calling you counts as discrimination. You need to maybe ask your employer for an adjustment that says you cannot talk on the phone?

yes I think this is discrimination. who is doing this? can you ask them to send the Information in a text or email you after the phone call or just cut them off and say sorry I'll need you to email/text/message me.

E-mails would seem the obvious solution. Can you talk to HR to put a process in place?

Who are "they"? Without clear examples it's impossible for anyone to say whether it might or might not be discrimination. Reasonable adjustments are just that - not what you want but whether what you want can be accommodated reasonably by the other parties.

reasonable adjustments should be exactly what the person wants /needs.

Yes it is. At the end of the day, you are being put at a disadvantage due to your disability. I would speak to your HR person about how to support, I would suggest that your business or team needs disability awareness training.

The fairly blunt way to make them all rethink it is to ask them if they would expect a wheelchair user to meet them for a meeting where there are stairs and no lift or would give a blind person a book to read if they didn't have an assistive device to access it... (admittedly people are ridiculous and this would likely occur) but when confronted with scenarios like this it gives them a bit of a shake. Why are they not supporting your disability and making sure you have an equitable work experience?

Have you reached out to DWP Access to Work? If you raise a case with them they should be able to support with dictaphones, software and all sorts to help you. The new online system is speeding things up.

This, A reasonable adjustment can't just be 'whatever you want' that's why it's called reasonable is it not?
Remember a post from someone who said she was being discriminated against for not getting a post where 80% of the role was public speaking and presentation and she said she couldn't do it because of social anxiety so wanted the rest of the team to do her part.

I suggest that you should brush up on the law. That is not what reasonable adjustments are. My statement is completely accurate. A reasonable adjustment must be reasonable for the party making it - it is not simply a case of demand it and get it.

That’s just silly, reasonable is reasonable for both parties. Not just whatever you want and need.

Reasonable adjustments provide a person with the tools to carry our ‘their’ job - not the job of everybody else’s! If you have explained to your managers that you have this particular issue as part of a condition etc then it is absolutely then up to the workplace to ensure needs are met. Reasonably means it has to be able to be met within the financial resources available. I would not have thought asking the understanding of colleagues to send either email or voice notes or whatever method issued would be difficult. However they could come back and say something like it’s time consuming - to which I would say then it’s unfair to expect me to carry out the same job as others when my needs are not being listened to. Speak to Occupational health and they will work with you to find a suitable solution x

Assuming this is work related op, yes reasonable adjustments can be requested, such as having things in writing but you could also request that if calls are necessary (sometimes they are) having calks recorded so that you can go over them afterwards would also be useful (I've had to do the same) and there are apps/tech gizmos that allow you to do this.