I've had a terrible day 
First, I had to ring the child support people to set up an application with the new agency who will collect the child support for me - hopefully. It took nearly an hour and I did it on my iPhone with loudspeaker on. I managed, but it was a wee bit of a struggle. I could hear and understand the woman fairly well.
Then, just now I've had to phone the mobile phone people to sort out my son's upgrade. It all went wrong and I couldn't figure out the options menu at all. Had a dicky fit and yelled and screamed 
I managed to get through to a human being after pressing the options for 'phone stolen'. I could barely hear or understand the chap and didn't manage well, but got there in the end after a fashion. I managed to keep calm and get through it.
My brain doesn't seem to be wired to my ears 
I can hear people talking, but what I hear is often gobbledygook. I have this at work on the landline too. I had my hearing tested and it came back fine.
I can usually manage face to face unless it's instructions, in which case I have to write everything down.
I hate making calls and answering the phone. I feel stressed and anxious.
I avoid household admin because of this. It's just draining and I worry about screwing up.
Anybody else have this problem?