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This thread is for the 5 Mumsnetters who tested the Yopa service for 10 weeks to try and sell their home.
Non testers, in order to be entered into a prize draw to win, where one Mumsnetter will win a £150 John Lewis voucher, please share your thoughts on the following - ‘Some online estate agents have local agents covering the whole country and others do not. How important is local knowledge when choosing an estate agent to sell your home?’
If you'd like to find out more about Yopa, please feel free to visit their website
Here’s what Yopa have to say: “At Yopa, we’ve kept the good bits of traditional estate agency and done away with all the bad bits. Like the expensive commission, the 9-5 opening hours, and the old-fashioned way of doing things. In their place is the 21st century way of selling your home. That means your own dedicated local estate agent, with you every step of the way. A professional advert for your home that goes in front of millions of buyers on Rightmove, Zoopla and PrimeLocation. And your own online control centre that lets you track your sale and receive viewing requests and offers directly, 24/7. All this for a low fixed fee including VAT of £839 (£1,399 in some London postcodes). That’s it. A low fixed fee. No small print. We’ve been rated 5-star by thousands of happy home sellers. On average, we find a buyer for them within 30 days - and they get over 98% of their asking price.”
Testers, please answer the following questions:
First impressions
- First lot of questions: impressions on the valuation -
- Did you find your valuation with your local Yopa agent useful?
- How well was the process of Yopa explained to you?
- Did you feel your Yopa agent had lots of local knowledge?
- Are you happy with your agent?
Second lot of questions: putting your home up for sale & advert -
- So far are you pleased with the service?
- Were you happy with the adverts prepared for your home?
- How is the process of selling your house online?
Third lot of questions: finding a buyer -
- How’s the process been so far?
- How much success have you had in selling your house?
- How easy have you found using yopahub (your online dashboard)?
Final batch of questions: overall impressions of the service -
- What did you like most about the process?
- Would you recommend selling with Yopa over a high street agent? -
- Would you use it again if you were selling again?
- What are your overall thoughts on the process?
- Did your property manage to sell?
All testers who complete all feedback will receive a £50 John Lewis voucher.
Thanks and good luck
MNHQ
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