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Want to have access to GP services via your phone? Testers for needed for a new app - you could win a £200 Love2Shop voucher for feedback NOW CLOSED

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AngelieMumsnet · 12/05/2015 15:28

We've been asked by the team at Babylon Health to find Mumsnetters to download and review the Babylon Health app.

For this product test we are looking for Mumsnetters in the UK and Ireland, with a smartphone or tablet which is an Android or Apple device as the app is available on the iTunes App Store for iPhone and iPad or Google Play for Android devices.

Babylon Health say "We aim to make getting medical advice as quick and easy as possible - combining great mobile app technology with the best doctors to bring affordable healthcare to everyone, everywhere. It lets you see NHS approved doctors, face to face from your home or office, and get prescriptions sent to you or a pharmacy of your choice. You can text message doctors for speedy answers to the simple things, and get access to a range of other great features. We believe this is a fantastic service for parents as it’s all about accessing healthcare on your terms. With doctors and advice available at your fingertips, there is nothing stopping you getting expert advice for even the smallest health questions."

Selected testers would need to download the app and enter a code to receive a free one-month subscription (testers would not need to enter any payment details and subscriptions are usually £4.99 per month). Testers would then need to use the app for two weeks, and then post your feedback on a thread on Mumsnet. At the end of the free trial, your subscription would end unless you choose to subscribe directly with Babylon.

During the two week period, you can use the service to talk through specific issues with a doctor, raise any health questions you can think of, get some advice, or just chat through the service. You could also check on your DP's or your DC's health issues

We'll also be asking you to add a review on the MN app review pages.

All MNers who take part and who add feedback as required will be entered into a prize draw where one MNer will win a £200 Love2Shop voucher.

If you would like to take part please add your details here.

Thanks and good luck,
MNHQ

Want to have access to GP services via your phone? Testers for needed for a new app - you could win a £200 Love2Shop voucher for feedback NOW CLOSED
Want to have access to GP services via your phone? Testers for needed for a new app - you could win a £200 Love2Shop voucher for feedback NOW CLOSED
Want to have access to GP services via your phone? Testers for needed for a new app - you could win a £200 Love2Shop voucher for feedback NOW CLOSED
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MNHQ

AngelieMumsnet · 14/05/2015 11:47

Hi Moodykat - testers would be able to use the trial code to test the app with their DCs/DP too. You would need to create a separate account for each person, and you would be able to enter the code for each.

MNHQ

AngelieMumsnet · 18/05/2015 11:24

Hi anxioussally - thanks, we'll let Babylon Health know Blush

MNHQ

AngelieMumsnet · 18/05/2015 17:21

Hi wannaBe - we passed your comment on to Babylon Health, and they have said:

"The babylon GPs act exactly like your GP, they aim to solve any problem they can there and then. If you do need to be physically seen or referred for any reason it will be entirely up to you how to go forward - either to your own GP, via the NHS or privately. At each consultation you will be asked if you would like to share the notes with your GP or not.

Our mission is simply to make healthcare more accessible for everyone by making it easier for you to get great medical advice when you need it. We do everything we can to keep our price as low as possible in order to achieve this and we are already working alongside the NHS to further improve this."

MNHQ

AngelieMumsnet · 10/06/2015 15:16

Hi everyone,

Babylon Health say: "Thank you all for your comments on this thread. It’s extremely useful to hear about everyone’s experiences, good and bad, so that we can improve the app and the service."

marsybum - Babylon Health have said "We think the problem is that the app doesn’t allow you to book an appointment in the past, and so you will need to ensure that you have changed the appointment date before you can change the time."

Crazybit - Babylon Health say: "We're sorry that this hasn’t been as straightforward as it should have been but it’s absolutely essential that we have your full and correct name before we are able to start a medical consultation. To change your name you need to go into “Your Details’ within ‘Clinical Records’."

MNHQ

AngelieMumsnet · 11/06/2015 09:24

Hi everyone, we'll be starting the feedback thread tomorrow, and will send the link over :)

MNHQ

AngelieMumsnet · 12/06/2015 19:32

Hi everyone,

In terms of the video consultations for children, Babylon Health have said:

"We require a video consultation for all children aged 16 and under, in the child’s name, registered under a family account. This is to protect the child and to ensure patient safety. If a parent was requiring general advice, say about breast feeding or when to introduce solids in to a baby’s diet, then a call with the parent may occur but the doctor would not be able to offer any specific advice about the child’s health during such a call. The doctor may also use his/her discretion to speak to a parent in an emergency situation if it was deemed that the delay caused by booking a video consultation in the required way would lead to any harm. We hope this helps."

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