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B&Q Unloved Gardens feedback thread. Non-testers: add your unloved garden comments - £150 voucher to be won NOW CLOSED

586 replies

AngelieMumsnet · 10/07/2013 12:20

This thread is for the 20 Mumsnetters who have been chosen by B&Q to revamp their unloved garden.

Those selected have been sent a B&Q giftcard to buy the things they need to give their unloved garden a makeover. They're working to complete the makeover by the 28th, and will be keeping us up-to-date on how their revamps are going on this thread as well as posting photos.

Please do follow their stories and add your own comments if you want to show some support!

Below are the questions we'd like testers to answer but please feel free to add your own comments too. Please give us a bit of info about the garden you're revamping and what you plan to do with it in your response.

  • Why is your unloved garden unloved? What do you want to change about it? What has stopped you until now?
  • Where did you get your inspiration for doing up the garden from? What sort of style are you going for etc?
  • Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?
  • How did you find your shopping experience at B&Q? Were the staff helpful? Did you find anything in store you maybe didn't expect to beforehand?
  • Did you use any of the help and advice that B&Q offer? This includes their videos on YouTube, leaflets and classes in store etc. If so, how useful was that help and advice?
  • If B&Q could do anything more to help you next time you visit, what would it be?
  • Have you had any feedback on what you've done with the garden from family/friends? Has the transformation had a big impact on you and/or your family?

If you're not an official tester but would like to be in with a chance of winning a £150 B&Q giftcard, please post on this thread to tell us about your own garden revamp successes (or failures!) - we'd love to hear from all MNers who have a garden makeover story to share!

Thanks very much
MNHQ

OP posts:
lissieloo · 16/07/2013 09:35

And did you see Florence? DH said he half expected me to bring her to bed last night.

TerraNotSoFirma · 16/07/2013 09:59

WOW lissieloo that looks great.well done to you, DH an of course Florence
:)

TerraNotSoFirma · 16/07/2013 09:59

And not an Blush

HaughtyCulturist · 16/07/2013 10:30

Signing in a bit late for this. I am a regular poster but have namechanged for this thread as I don't want to out my normal posting name.

So, the questions:

Why is your unloved garden unloved? What do you want to change about it? What has stopped you until now?

DH and I moved into our house 3 years ago. I was studying for a year and then we spent a couple of years doing up the inside of the house. Apart from putting down a bit of a herb bed, the garden has been ignored completely. It isn't even somewhere that we really use for relaxing, as the lawn is full of holly leaves and it is just a very boring space.

Also, DH and I both work full time and we both do a lot of sport, so we have little time to tend the garden. It needs to be much more low maintenance.

Where did you get your inspiration for doing up the garden from? What sort of style are you going for etc?

I love gardening, and this is the second garden design that I will be doing, as I revamped the garden at my old house. I have a number of books on garden design, and last weekend I went to the Hampton Court Flower Show and got some inspiration there. I also bought a ridiculous number of plants: I have been going to the show for the last 3 years and not buying anything, so I had three years of built up plant buying frustration to unleash!

I have a heavy London clay soil, which some things struggle to grow in. My plan is that all the plants in my garden will be either edible or medicinal, but many herb really don't like the clay soil. I have tried several times to grow herbs such as parsley and coriander, and they have completely failed. My plan therefore is to put most of the garden down to raised beds, to have just a small patch of lawn, and to put down weed suppressing matting and chippings on the paths.

Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?

The planning and plant selection is my domain. DH will provide heavy labour as directed.

How did you find your shopping experience at B&Q? Were the staff helpful? Did you find anything in store you maybe didn't expect to beforehand?

I haven't yet been to the store, but will be going in the next few days. I have calculated that I will need around 100 breeze blocks to do the raised beds that I am after, but I have no idea how much cement and mortar I will need to lay a trench foundation, to do the clockwork, and to render the outside. I am hoping that I will be able to get some advice on this in store.

HaughtyCulturist · 16/07/2013 10:34

Does anyone know if it is possible to download the pictures from the App so that I can post them on this thread?

I have dutifully been recording what I have been doing, but the pictures don't appear on my camera roll (on my iPhone 5), so I can't work out if it is possible to upload them onto this thread.

Also, how much video footage has everyone been recording? I did an intro, and a brief spiel about my garden, but have been mostly taking photos and adding captions. I found it really hard to talk to camera, even though I do a huge amount of public speaking for my job! It is one thing taking in a serious yet engaging tone about complex issues of law, and quite another to be all bright and bubbly about my garden project.

HaughtyCulturist · 16/07/2013 10:37

So far, we have cleared out a whole load of rubbish from the bottom of the garden, cut back the holly tree, and got rid of the old shed (I put that on freecycle at about 5pm last night, and by 9.30pm someone had come and taken it away!).

I am now waiting for some builders to come to take up the old garden path, to break up the concrete slab where the old shed was, and to lay a new base for a shed that we have ordered. The new shed won't actually be arriving until the 8th August (it is not coming from B&Q as we needed one with very specific dimensions), but once the old concrete has gone, I will be able to do my DIY bit.

HaughtyCulturist · 16/07/2013 10:42

One last post for the time being - I don't suppose that anyone in London or Surrey has any circle paving slabs that they want to get rid of?

These ones from B&Q are about right, but I don't really need a whole set, as I just want about half a circle to make some seating with.

I am definitely going to go over the £325 B&Q spend (and that's before I even start with the shed), so am trying to use reclaimed/secondhand stuff wherever I can.

Openyourheart · 16/07/2013 11:23

Lissieloo NICE! :)

Roma2013 · 16/07/2013 11:42

Has anyone, on further examination of what their stores offer, selected other products for their revamp rather than what they initially thought they'd get? Their fencing isn't high enough to cover our 2 metre walls so we need to think of other ways of revamping it?

lissieloo · 16/07/2013 12:15

Haughty, I'm no help, but I love your name Grin

Roma, I did. I thought we would get decking tiles at first, but after talking to my BFF went for the boards. He said that the tiles aren't as long lasting over large areas.

Terra and Open, thank you. We have just got some fence paint and will be going out in a sec.

DoingItOurSelves · 16/07/2013 12:30

We?re doing a few things back to front because of circumstances, (and answering the questions back to front too!) as we?ve had something unexpected happen to deal with between when we entered and getting selected, so a bit behind, (and ds is busy today and tomorrow, and another couple of days) but will hopefully be able to catch up soon.

Where did you get your inspiration for doing up the garden from?
Mainly looking at other people?s gardens and wondering if we could make something of ours, and real concerns about how difficult birds found it last winter and how few bees and butterflies seem to be around this year. It?s inspired us to try and do the little bit we might be able to do to help. We?re also inspired by reducing, recycling, reusing, where practical.

What sort of style are you going for etc?
We want to make a wheelchair accessible gardening area, with a small eating and hopefully barbeque area that attracts birds and bees and butterflies.
It all has to be based around accessibility and budget, (one of the problems of disability is tbh it doubles or triples the budget for everything to make it accessible) so we?re going with practicality and accessibility, first and foremost, and the style is likely to be quite eclectic, as it?s going to have a mixture of reused materials given a new lease of life using B+Q materials, reduced items, and new materials from B+Q, then using creativity to tie it together and blend it all. (wish us luck! Grin )

How did you find your shopping experience at B&Q? Were the staff helpful?
Long answers here and we aren?t done yet, but here it is so far:

We dropped into our first B+Q (London) a few days back, and were unable to access 2/3rds of the garden centre in a wheelchair because of too much clutter in the aisles. Most plants and many things like decking and gravel were out of reach. Some of the clutter may have been dumped by customers, but a lot clearly wasn?t. Ds could get around but I couldn?t, even with help.Sad The bit of the plants we could get near were looking very sorry for themselves, and lots of clearly dry as a bone, un-watered dying plants, many lying on their sides. Sad

To be fair to the staff member I eventually collared (one saw me but out ran me!) they went to see if they could shift some of it before realising it was too big a task, then offered to go get me anything to look at, but I explained I didn?t really know what I wanted without seeing it. (though thanked them for good intentions.)
They suggested I should shop on line in future to avoid the problem and I gently said we shouldn?t really have to, and they left at that point, so did we.
I phoned the store to let them know, and was just told it would be passed on to the manager, but will wait to see if they?ve sorted this out before naming them.

Pretty disappointed tbh, but the next day we were headed past Watford (a journey we?re having to make a lot at the moment) so decided to drop into B+Q there, but just to browse.
What a difference! All staff were really helpful, and a clear, tidy, navigable store with no access problems for wheelchairs, and disabled bays close to the entrance, and self-service tills that a wheelchair user can reach and operate independently.

We?ve actually had and are still receiving, the most amazing service from everyone at this store, with several staff members going well beyond what could be expected and getting very behind the idea of us wanting to focus on reuse, recycle and reduce in our garden where possible, and keep an eye out on green footprints too.

I was very pleasantly surprised as I thought it might fly in the face of a large commercial organisation?s focus, but far from it.

So that?s where we?re doing most of our buying. I?m going to talk more about some of the individuals and service we?ve had as we go, because they really are an amazing bunch and deserve to be highlighted.

But for now, I?m just going to say Andy and Morag in particular are absolute stars, (going way beyond all expectations in helping us stretch that budget) and there?s a very good team there. Smile

We weren?t intending to buy, just browse, but the reduced strawberry?s at 6 for £1, and the strawberry?s in hanging baskets at £2.50 were too good to miss, and Andy who was reducing them automatically picked out the best one?s of the top shelves (which I can?t see) instead of leaving me with the best of what I could see and reach, (what normally happens) and realising we hadn?t expected to be buying, went and got us a trolley despite ds?s legs being perfectly fine.

A quick browse and off to pay at self-service where we found Chelsea who was absolutely lovely and very helpful getting our non-barcoded reduced items through and showed me how to use the card (a new skill for me) with helpful patience, to the point I think she deserves the name-check.

Andy had also suggested we joined the B+Q club for news of extra deals available, so when we went over to their build (and trade point) building, we told the cashier we?d like to join and were taken to a computer by another staff member who signed us up and further explained the e-mail offers. He apologised for the length of time the computer took to manage the task.

DoingItOurSelves · 16/07/2013 12:32

We then got the first B+Q club email and handily in it was ?15% of decking!? (this offer runs until Tomorrow)
We?d seen some decking reduced, (but didn?t have measurements on us) at the build warehouse but had forgotten how much, so called up, and got Shannon who went and checked it, had difficulties with the computer (not her fault) which meant we were on the phone for some time, (which I didn?t mind but others might) while she valiantly ran backwards and forwards sorting out everything the old fashioned way, grabbing us the amount we needed and reserving it for the day we would be passing again to pick it up.
Again really good service, but I get the feeling that great staff are making up for a not so great computer system?.

We?ve been really impressed by the staff at this store, every one of them I?ve met has not only done a good job but gone the extra mile for us. Our local store really could learn from them.

We picked up a render repair kit, some more reduced plants, and some reduced sharp sand, along with the decking and still have 2/3rds of the budget left.

Did you find anything in store you maybe didn't expect to beforehand?
Cold Lay Repair Macadam I didn?t know it existed. (I may have to attack our unloved road next!) Render repair kit.

In a minute I have to take some flowers to a hospice and am then going to spend the rest of the day in the garden.

DoingItOurSelves · 16/07/2013 12:46

Haughty hello, I don't, but if I spot anything during our dark corner searches I'll let you know.

Roma It might not be your style, but, if you look at the 2nd fence panel in our second before picture, the bottom piece is a broken fence (brought very cheap) cut down with a hand saw, and a piece of timber nailed on top to make a riser, with an ordinary panel nailed on top of that for additional height.
It was just knocked together for practicality but it could easily be done with more finesse.

HaughtyCulturist · 16/07/2013 13:27

Roma - would it work to put a section of trellis on top of your fence? Were you planning to grow anything up the fence or to have it plain?

Geeklover · 16/07/2013 14:00
  • Why is your unloved garden unloved? What do you want to change about it? What has stopped you until now?

Dc and me moved into this house nearly 4 months ago. The garden has never been up to much it is mostly slabbed with a small strip and corner of grass. There is a council issue (broken) whirly in the middle. I'd like to make it somewhere I can sit in the evening while the dc play in the new sand pit and paddling pool while I enjoy a glass of wine.. We haven't been in long and I just didn't have the money to do anything to it.

Id like to put decking from the back step to halfway down the slabs which run the length. with a nice table and parasol to sit under. Im not great with the garden so don't want a heap of plants.

  • Where did you get your inspiration for doing up the garden from? What sort of style are you going for etc?
I didn't really get the inspiration from anywhere I knew I fancied decking, in an ideal world I would have loved to lift the slabs and relay nicer ones where the decking runs out but just can't do it on this budget and time scale but after my time in B&Q I know the cost will probably be acheivable with a bit of saving and preperation for next summer.
  • Have you had much help along the way with the revamp? If so, who from? And what sort of help - practical or ideas-based?
My delivery doesn't arrive until tomorrow so not sure what practical help I will get. Most will probably be myself but I'm sure I can rope in some help with the decking. The guys Peter and Paul in B&Q Inverness were fab for ideas though and really did try their best to help me get what I want and stretch my budget as far as it would go.
  • How did you find your shopping experience at B&Q? Were the staff helpful? Did you find anything in store you maybe didn't expect to beforehand?
Shopping experience was a bit mixed if I'm honest. The 2 people I mentioned above really went out their way to help as much as they could and Peter spent a good hour and a half with me on my second visit after a quick visit the day I got my voucher to try and price up some ideas. The down side was that I had to spend over a certain amount to get free delivery, not a problem as such because I was spending over that but there were some things I was able to and really could have done with taking away that day. The problem started when my mum had asked if I could use her diamond discount card along with this voucher which gave me 10% off. She spoke to several people and they all checked and that was fine could use it, when I went to customer service the problem was that they take off 10% then the card is handed over at the checkout to take off 10% again which seemed ludicrous. It was apparently to ensure that my delivery was always over £250 even with the discount applied. To do this I needed to agree to have some of the take home that day stuff delivered as well. It would have made far more sense to have the 10% taken off the total at the end but maybe I'm missing something. So this meant that I was at customer servce for a silly amount of time while she put it all through, decided that it wouldn't work with the discount, then put it all through again this time charging me full price for something I'd taken off display as they had no others left. Which was my next problem. I was looking at the catalougue they had given me the day before I had chosen a very cheap bistro table and chairs, and a couple of other patio things. They had none. Not just the cheapy bright coloured set that I wanted, they had next to none of anything. I did ask about ordering, fair enough they had been busy we wee going through a glorious spell of weather but was told they didn't reckon that I'd be able to get any of them before my deadline. It just seems silly that they suddenly start phasing out summer stuff right at the time everyone is starting to buyit. This is where Peter came into his own again and spent ages with me trying to work out the best way to do it and if there was any way we could mix and match to get something that wasn't going to blow my budget out the water.
  • Did you use any of the help and advice that B&Q offer? This includes their videos on YouTube, leaflets and classes in store etc. If so, how useful was that help and advice?
Not yet, I will be looking at their tips and any videos on how to assemble my decking. I would also like to use the extra few bits of decking I ordered to make a trough/planeter down one possibly both of the outside edges of the decking.
  • If B&Q could do anything more to help you next time you visit, what would it be?
Tbh they really did a lot, the delivery/discount thing should have been made clearer. We had spoken to several people and they were aware of the delivery/take home situation. I could really have done with a few of the bits and pieces I had to leave behind that don't arrive until tomorrow to get a bit more groundwork done before the decking arrives.
  • Have you had any feedback on what you've done with the garden from family/friends? Has the transformation had a big impact on you and/or your family?
I will answer this one when we are done. The children are very excited about having a nice (even) place to sit out and have dinner, which they have been asking to do since the good weather came. I am looking forward to having somewhere nice to sit out and watch them play that is not the back doorstep. I'll let you all know how it feels.

I've still got to upload some picks from my phone when I figure that out I'll put the beofre shots on and some of the dc weeding between the paving slabs ready for the decking.

lissieloo · 16/07/2013 17:00

I've spent all afternoon painting the fence and fitting the gate.

lissieloo · 16/07/2013 17:01

and here

lissieloo · 16/07/2013 17:02

view from the chairs/decking

lissieloo · 16/07/2013 17:03

We also painted our crappy old bench in "Harry's Deckchair" and it's given it a whole new lease of life!

lissieloo · 16/07/2013 17:04

Next is pebbling the other side.

HaughtyCulturist · 16/07/2013 17:42

This is my garden post clear out, post holly tree trim, and post removal of the shed. We are having builders round tomorrow to take up the concrete slab, path and to lay a new base for the new shed.

HaughtyCulturist · 16/07/2013 17:43

Garden looking towards the house. With one very crowded herb bed.

HaughtyCulturist · 16/07/2013 17:45

lissieloo that is looking lovely! I like the soft blue colour on the bench.

BeehavingBaby · 16/07/2013 18:31

Amazing, love the bright decking and the painted bench.

Slower going here, have put the weedkiller down and everything is now just as weedy but straw coloured - still have to pull it up it seems, I thought it might disintegrate!

My garden is a series of spaces so I am trying to pick one to concentrate on, like when they picked a room in the house in the last promotion. Rubbish removing negotiations with next door also not going great .

lissieloo · 16/07/2013 20:28

Haughty, I would love a herb patch. I keep saying I will attach a window box to the kitchen Window.

And thank you both, I am so pleased with it. My shoulders are a bit burnt but it was worth it. Our neighbour's described it as "seaside-y" and they are right. I'm glad we plumped for the cream decking and fence paint, it looks really bright. Need to paint the other two fences now.