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Ford KUGA feedback review thread

60 replies

AnnMumsnet · 02/11/2011 12:08

This thread is for the five Mumsnetters who are reviewing the Ford KUGA over the next month. Each tester and their family will have the car for three weeks and will also be making a video review - look out for these on site soon.

Here are the review questions - don't feel you have to answer them straight away - some of them will make more sense once you've had the car for a week or so. We'd like you to give us your initial thoughts, first impressions - both from you and the rest of the family - and then add feedback at least twice a week for the next three weeks until the car is collected - though please feel free to give more regular updates throughout the extended test drive, and don't feel you have to stick to the questions too rigidly - they are just a guide.

Thanks for volunteering. Safe driving.

Here are the questions -

What were you/your partner's first impressions of the car?
What do the children think of it?
Do the children fit comfortably in it?
How easy is it to fit car seats/ adjust seats etc
What's it like to drive?
Is it a comfortable ride?
What's the boot space like?
Does it have any useful extras - cup holders etc?
How useful did you find the Split Tailgate?
How does it cope with different road conditions eg town, country, motorway
What do your friends/ family think of it?
Has testing this car made you more or less likely to buy a Ford?
Has testing this car changed your perception of Ford cars at all?
What one thing do you like best about it?
What one thing would you change about it?
Please add any other comments and don't forget your video diaries!

Any queries please email [email protected]

Thanks again,

MNHQ

OP posts:
mumdad2kidsandadog · 14/11/2011 10:12

I hour til mine arrives... I am very excited. DH is worried I will become too attached. :)

IwishIwasmoreorganised · 14/11/2011 11:17

Aro you trackin it mumdad2kidsandadog?

I was doing just that this time last week!

You can tell your DH that his fears are completely justified! I got my car fully valeted over the weekend so it dosn't seem like quite as much of a skip on wheels when I have to start using it again!

mumdad2kidsandadog · 14/11/2011 15:21

It's lovely. :)
I will add more feedback when I stop admiring it and actually go somewhere in it.

thekingfisher · 14/11/2011 17:38

OK Have been driving it fairly solidly now for 10 days.

i did my first fill up today having done about 465 miles on the last tank (It arrived full!)
It cost about £60 to fill up which was a bit more than I had hoped but sort of expected it. However was impressed with the mileage on that tank. I guess the little green arrow (that does my head in) must sub-consciously make me drive better after all!

DRIVING

Update: I am increasingly frustrated with the gears particularly in urban areas where there is a lot of stop/start and also on my very windy lanes again where there is much braking/slowing. I think the issue is mostly due to the lower gears going from over revving to completely under powering the car. I have managed to stall the car about 3 times in the last 4 days which is ridiculous really. Including turning into the Garage to fill up this morning.

I find the clutch very high and getting to the 'bite' often a mystery!

Having said that on straight/faster roads it drives really nicely - but for someone who lives in the sticks but has to go into the town for school/supermarket etc the driving of the car to date in these areas would put me off buying it. The handling on faster roads/off-road just doesnt make up for it

KIT

Am enjoying the bluetooth and DAB, as I have the zetec version I don't have many other extras - Parking sensors are useful but would be better with lights as well to give a visual indication, but they are welcome. I would love the panoramic roof/storage/cd changer/extra storage and do feel these make the version I am driving good but not WOW for the money IYSWIM.

I am taking a car full to after school activities tomorrow so will be good to get a view from the kids!

IwishIwasmoreorganised · 14/11/2011 19:43

How are you all doing with your filming?

I did some last week when we first got it, got our dc to do some over the weekend and have done an "end of week 1" review today.

wobblyweeble82 · 14/11/2011 20:11

Day 11 of my test drive and the halfway point seems as good as any to give an update.

The honeymoon period is over a touch, and I have three major bugbears with the Kuga that are taking the shine of it for me.

Firstly, and rather rubbishly, the car just isn't big enough for us as a family. It's more than ample for me and the kids to pootle about town and to school and to Sainsbugs, but for us all to head out on the weekend with the dog, well its just not big enough. On a weekend, we'll usually spend one day on the coast or in a wood or in the hillocks with the dog and a flask and a butty or two. Now, one thing I was really looking forward to was fitting the buggy and the dog crate into the boot (something we can't do in either car at the moment). Imagine my dismay when both wouldn't fit. The buggy is an umbrella style folding one (akin to a Maclaren) so is far from cumbersome. The dog is a westie/shih tzu cross and goes in a small travel crate as he's a small dog and again is far from cumbersome. But we just could not get them both to fit in. We prefer the dog to go in a crate as he ends up in the sea or river or up to his middle in long grass and mud on these ventures and he gets FILTHY so we don't like the car to get trashed. It also stops him bounding about the car. In the end, we had to lay a tarpaulin in the boot and cover the buggy with a blanket. It worked, but was far from ideal which is a shame as I really thought we might have gotten both in. The boot space is perhaps a little larger than the Focus but not really noticeable, to us at least.

The second of my bugbears is the ongoing iPhone saga. It is sooooo hormonal, it's untrue. When I use my iphone (3GS), I have to make sure the engine is on and the stereo is on before I connect it. I then have to disconnect it and reconnect it until it picks it up. I don't have any songs in my iPod as I have a Spotify subscription. Sometimes it picks up Spotify first time, others I have to keep doing the connecting/disconnecting thing. When I finally have Spotify working, sometimes I am able to turn onto the next song using the little button on the volume control wand by the steering wheel. But other times I am not. When it works (Spotify playing, the little button flicking my songs) it's BRILLIANT. Really, really good. I can shove my phone into the arm rest storage hole thing and forget all about it. But when its not co-operating I find myself gnawing my fist in frustration. On Saturday, we couldn't get my iphone working so tried DH's (iPhone 4). Now he has both Spotify AND songs on the iPod function. It connected first time but went straight to iPod and picked up the last song he was listening to. To change his playlist, he had to disconnect it, change it, reconnect and away we went. We could not pick up Spotify at all on his iPhone. (Incidentally, in the Focus he normally drives, there's no issue with iPod or Spotify so quite surprised that a seemingly better car struggled). We've sat and gone through things slowly and step-by-step but it really is hard work and it does infuriate me more than it should Confused I also wish that there was a seperate function button on the stereo for the ipod/auxilliary instead of going through CD. That is of course me being a pernickety bugger Grin

My third bugbear is the fact that I cannot change the position of the bi-xenon headlights. I have had two incidents in the past couple of days whereby other motorists have either told me I had my full beams on, or told me off for dazzling them! I demonstrated both times that I didn't but it's obviously an issue for it to happen twice in two very different surroundings. Perhaps its to do with the fact that we're all getting used to driving around in the dark again. Even so, its a little worrying, especially when one driver gesticulated rather aggressively ... I don't think he was meaning 'okay' by it either Blush

The positives still outweigh the negatives manyfold, but the things that don't quite work are VERY frustrating indeed.

Oooh and my pregnant friend said the car was far too smooth and she won't be coming back to me when she's decided its time for baby to make an appearance. Consider yourselves told! Grin

kellestar · 14/11/2011 21:11

I did a little bit of filming last weekend, but we totally forgot the camera when we went out on Saturday. I have no one else to support the camera when driving so have to wait for the weekend with DH home to hold the camera. We did a little spot on the interior and functions and DH wants to talk about things that bug him, though he drives it less he finds a few things really annoy him.

So end of last week I did a trip into Bristol, which I generally hate but have got more confident in my little megane. So many roadworks and signs for lanes being moved or missing meant it was awkward to try and change lane and be aware of all aspects of the car, the tinted windows were hell and I very nearly had a motorcyclist off even though he was in fluroscent gear, it made me a little jittery and made me hyper aware of what's about. I did like the high position and meant I had a better view of the road ahead. I found the gears a PITA, I am used to a 1600 petrol with a five speed gear box and usually stick to 2nd when in the traffic queues but found that with the Kuga I was jumping between 2nd/3rd and I did stall, the range was not as great as I expected. Also the turbo 'jumps' when it kicks in and often when I didn't want it to. I came home and had a lovely mug of tea to calm my jittery nerves. Didn't like the Kuga as a city car too much, I don't often go into Bristol so it would take me a while to get used to.

In the rural aspects of getting to the local villages and towns for baby groups through the local lanes has been quite good. I've learnt to ignore the flashy green arrow as it really is just pointless in the rural situation. Too many twisty turny narrow lanes, you need a gear with the best range to deal with the situation ahead, it can't predict that for you. I was worried when I met my first tractor, as reversing down a narrow lane to the nearest passing point is usually my biggest nightmare, the Kuga being so mighty had me nervous, but the seating position up high meant I had a better view, the rear window being easy to see out of and yes the parking sensor's may have been quite handy to tell me when I was getting too close to a hedge. It certainly coped all right around the lanes that are in poor disrepair with potholes that appeared last winter and haven't been touched since. I feel this is where it's strength lies more.

Parking is quite tight, not sure if it's the Somerset County Council marking up spaces more efficiently but had a dilemma in Wells, when I had to reverse back out the space to release DD from her car seat and ask a passerby to hold her while I finished parking. The rear doors are just bulky and wide, it's not the first time I've had to do this.

Comparing the boot to my Megane is unfair as the megane is quite old and was a complete pig to get my maclaren XT in, but it fitted. The depth and height of boot space in the Kuga is good, but the width was narrow and have had to put the buggy in diagonally, meaning some of the usual boxes I carry around have had to go in the rear footwells as there wasn't the space to put them flat. The boot does make a great changing surface for DD, plenty of space to spread out and make a change in comfort.

My long legged husband had a trip in the rear seat next to DH and was quite impressed with the leg room. He just can't get in the megane's rear seats without them being around his ears and complete agony. You also get a good view out, even with the tinted windows. I've also had a trip in the back and it is quite comfy.

Back to the tinted windows. On a really clear and sunny day these seem quite sensible in the rear, I normally have a sun shade on DD's window, so the tint means this isn't neccessary. However we've only had a few days with sunshine making them worthy. It's typically a grey and drab day and means the fiddling around with the mirror for me to see her in the rear facing car seat was wasted as I can't see her at all. She's 11 months so am not as nervous as I was when she was a newborn, but it's still nice to be reassured if she's asleep or awake.

I love the DAB radio, good sound and easy to understand the controls and adjust. My phone connects easily enough each time to the Bluetooth, DH's Iphone was just so hard to sort out that I gave up. My Ipod touch will only pick up the music and not the audiobooks.

DH doesn't like the dials. The fuel guage is puny and you are relying on the average miles to refuel. He is quite tall and the hood on the top of them all means he has to duck now and then to see them, especially the speedo.

But we are still getting used to it, we have the joy of a trip around Bath on Wednesday this week, so will report back on that!

wobblyweeble82 · 14/11/2011 21:19

Kellestar - I agree with the boot being a great changing table! Just the right height too! Never had that joy in a car before Smile

thekingfisher · 14/11/2011 22:18

Kellestar - I'm glad someone else is having probs with the gears and the little green light - you have put it far more eloquently than I.

As for video - ing we have stalled on this too although hope to set up the camera tomorrow to do a little 'direct to camera' piece

IwishIwasmoreorganised · 14/11/2011 22:26

Kellestar Our camera came witha tripod type thing so that it can be positioned on the dashboard. Didn't you get that? I hope that you got your box of Duchy Originals!

wobblyweeble82 · 15/11/2011 08:24

Iwish - does your tripod attach to the camera okay? Our seems to be missing a vital component, like a screw or something

kellestar · 15/11/2011 11:27

I haven't tried the tripod yet, if you put it on the dash then it's quite close to your face and would prefer it a little further away. I'm going to get DH to watch the last ford test videos for inspiration.

DH was lucky as I'd forgotten about the Duchy Originals and they would normally be gone before he sees any sign of anything like that.

The green light and the tinted windows are my biggest niggles really. Anyone else have tinted windows?

wobblyweeble82 · 15/11/2011 16:50

No tinted windows here. Do you feel a bit ghetto? Grin

And I quite like the green light, although now I've gotten used to the car it doesn't show it's shrek-y little face anywhere near as much.

And I've been operating the camera on the dash look. Lordy, it does nothing for my post-baby chunky look ... Chin, anyone?

IwishIwasmoreorganised · 15/11/2011 19:55

Our tripod screws into the bottom of the camera.

Yes it's pretty close when it's on the dashboard and so the filming definitely doesn't show me in my best light, but it's a small price to pay for having such a slinky car for 3 weeks!!

I'm not sure if we have tinted windows or not Blush

thekingfisher · 15/11/2011 20:34

UPDATE

Had a full load in today with taking 4, 9 years old to tennis complete with rackets, rucksacks and snacks.

Boot space fine - although I do have the dog crate in the back currently which takes up most of the space. The split tail gate is useful for accessing bits and pieces, but if you are a short arse like me its still a bit of a stretch to reach inside. The other issue I realised when i got home is that when you open the top bit you then tend to lean on the back of the car and as it is filthy the front of my new coat and trousers also got quite filthy - so not sure of the benefits of this particularly if its wet/dirty.

With a full load the spacing was fine, the push button start was a very big hit and the ride felt comfortable. Its only a 30min journey but on a main dual -carriageway and it felt safe. The headlights I think are really good. They are not xenon ones but they feel like they light up the way ahead very well ( just hope I'm not blinding others!)

The handling on a main dual-carriageway is much better and doesn't suffer as I have mentioned earlier as on the urban and country roads. I felt like I had enough power to do what I wanted and the car just felt really really safe which is a big plus.

The other thing I like is the layout of the instrument and central console panel, it feels very orderly and particularly at night is easy to read. I also like the little orangey light above your head that gives a very subtle light - not sure of its purpose - but I like it.

so all in all a very positive experience!

wobblyweeble82 · 16/11/2011 10:41

Nope, definitely missing a screwy bit for the tripod. Chins agogo it is.

I've just driven ours into the centre of Manchester in rush hour for an appt at the Children's Hospital. It's the first time ive driven it in bumper to bumper traffic. It handled very well - I didn't get calf ache or the like but it absolutely guzzled fuel. It's probably a 10 mile journey but the fuel gauge dropped by 35 miles Confused I can't see it being too economical if that kind of journey had to be undertake day in day out. Still, it was a smooth journey and the Bluetooth voice control meant I could update everyone as we drive home which meant DS was back in school earlier than ever! Winner for me, not so much him Smile

Dru77 · 16/11/2011 12:45

Ford must be delighted by the feedback - you've all certainly convinced me not to buy a Kuga!

thekingfisher · 16/11/2011 20:13

Dru77, I think we are all being balanced and giving a fair real assessment... No benefit to us one way or the other and don,t think the reviews are really bad at all. It's made me totally rethink my (negative) opinions of fords...

thekingfisher · 18/11/2011 17:28

UPDATE

Had a good few days in the KUGA - Its good in the dark with great headlights and I like the driving position.

Its a sturdy car but not too big so on my country lanes it doesn't take over the entire road.

Like the courtesy under wing mirror lamps too...all in all thumbs up for the car in the dark!

mumdad2kidsandadog · 18/11/2011 21:19

What were you/your partner's first impressions of the car? Both DH and I were very impressed when we first saw the car. It looks very swanky. I have had a lot of positive comments on the school run too and DH said the blokes at work were very complimentary. I was a bit fazed by the array of buttons and am still not sure I am using everything there is but we have had it less than a week. DH said it is an easy drive but he is a more confident driver than me. It is so much bigger than my car but I love being so high up and feel very safe as a driver and passenger. :)

What do the children think of it? They love it and want to keep it. The panoramic roof is a big hit. They think the power button is great and like to take turns turning the car on and off and they love shouting for music!

Do the children fit comfortably in it? It is a roomy car with plenty of space for them and the toys/books/snacks they need for every journey.

How easy is it to fit car seats/ adjust seats etc. We only use a booster which is simple. Adjusting seats sounded complicted when the delivery chap was explaining it but was easy, which is lucky as DH is a lot taller than me so we have to adjust constantly.

What's it like to drive? So far it is fine, but I will add more feedback when I've put it through its paces more.

Is it a comfortable ride? Very comfortable. I suffer from a bad back and find the heated seats and lumber support really stop me getting stiff from too long driving.

What's the boot space like? I expected more, tbh. It is a bit small for a dog crate and if I had a buggy I may find it problematic. I'll test it for suitcases etc. on the weekend.

Does it have any useful extras - cup holders etc? The 2 trays in the back are great for older kids but younger ones may find them too far away. I need to explore the extras a bit more and will post back.

How useful did you find the Split Tailgate? I love the idea of it but am yet to use it other than to show it off.

How does it cope with different road conditions eg town, country, motorway? Windy country roads- I can see quite far ahead being high up and feel very safe. It copes well with the lanes around here although I seem to find myself in the wrong gear a lot. I haven't done any city driving yet but DH took it into Bristol and said it was great to drive. I'll add more when I've had it longer.

What do your friends/ family think of it? I am getting a lot of oohs when I show it off and am taking people for a spin on the weekend. It is an impressive looking car, even round here in swanky 4x4 land.

Has testing this car made you more or less likely to buy a Ford? I would have considered a Ford anyway as I consider them to be good quality, reliable cars. If we could, we would buy this car tomorrow. Next year (all being well) we will look at the affordability of it but will shop around and try others before deciding what to get.

Has testing this car changed your perception of Ford cars at all? No, just reinforced my already positive opinion.

What one thing do you like best about it? I like the overall appearance and how safe we all feel in it, as drivers and passengers. I also like the envious looks I get on the school run (shallow, moi?). :)

What one thing would you change about it? Three things: I'd like a built in DVD player in the back, more boot space and I wish I could change the fact I have to give it back.

I'll be back when I've taken it onto the Quantocks, up Cheddar Gorge and on the beach to add more feedback. I also haven't used all the petrol yet and am a little apprehensive about the cost of filling it up...

mumdad2kidsandadog · 18/11/2011 21:20

I forgot to add: people keep flashing their lights at me but mine aren't on full beam, just very, very bright. It makes me paranoid that I'm doing something wrong but DH said not.

mumdad2kidsandadog · 20/11/2011 21:17

Today I reversed it into my drive. This is challenging enough in my little car so I was very pleased with myself. :)

I must say, I am loving the car, it is a dream to drive, I very rarely get 'green-arrowed' and we are all getting rather fond of it. DH said if it was £10k less, we would be getting one.

The girls want to experience a car wash with the panoramic roof. Bless them. I said I'd spray it with the hose. :)

mumdad2kidsandadog · 20/11/2011 21:26

Has anyone gone off-road yet? I'm a bit perplexed as I can't see a button or lever to make it 4x4 so kept off the beach today. I will recheck the manual but if anyone knows...?

wobblyweeble82 · 21/11/2011 12:26

As our time comes to an end with the Kuga (well, we've three more days but I shan't have time to sit and blurb like this) I thought I best go through the questions that need answering! So ...

What were you/your partner's first impressions of the car?
When I first saw the car pull in to the drive I was very impressed. It certainly looks a swanky number. I particularly like the chrome-like trim underneath the windows and of course my beloved panoramic window. I like the way the lights look both on and off (although not the brightness but we'll come back to that later). I also liked the colour even if it did take me a wee while to ascertain what colour it actually was (think pearl)! The interior of the car I like a lot. It feels like its finished to a high standard. The leather seats were a particular hit although I'm not sure how thrilled I'd be with them on a hot summers day when I'm bare of leg. I like the way the Sony music system looked too, as well as soudns. DH thought the car was very aesthetically pleasing, however he did feel the car was a little smaller on the inside than it looked. He is a whopping great giant of a man though. Both of us though were very pleased with the Kuga. It looked the part and seemed to be delivering to initial expectation. One of the mum's described it perfectly when I took it the next day; 'Ooh Wobbly, you look a right posh cow in that'. Ahhh, friends...

What do the children think of it?
DS is 7yo and LOVES THIS CAR. On day 1 he was asking how much it was. By day 3, he had already come up with a way to save up enough pounds in order to get one himself. The plan is he goes to see Grandpa (who gives him £1 every time we see him) every day for the next 70-odd years. When I asked DS what he liked most about it, he says he likes being high up and the space he has. He also loves the Bluetooth telephone and the voice control climate control as well as the bottom warmer. Basically, all the cool little gadget-y bits were a hit with him, as could be expected. He too thinks it looks 'posh'.

DD is 6mo now so obviously can't voice an opinion on the car. As this is the first time she's travelled in the rear of the car I think she of course missed her neurotic darling Mother gazing down at her checking she's still breathing. But she has most definitely fallen love with the panoramic window (or glass roof as us heathens call it). Most journeys have been spent gazing upwards and cooing at passing trees and clouds. I think both DD and I will really miss the glass roof as the hypnotising effect was instant. I have often carefully chosen a parking space under a tree just for her delectation :)

Do the children fit comfortably in it?
DS is just on a booster seat so can fit into any which car any which way. DD however was a slightly different story. She is in a Graco Cleo rearward facing car seat. It is quite the beast but then also one of the safest car seats around and not ridiculously huge. It took a few days to get the knack of securing her in safely. At first it seemed impossible to squeeze her in, but once I had worked out the correct angle, we were off. It was however very tricky to fasten her seatbelt around the carseat. This I think was due to a combination of the height of the car, the newness and lack of give in the seatbelt and the size of her car seat. After three weeks driving it, I can say that they both fit in comfortably.

Incidentally, as mentioned previously, this was the first time Nancy was in the rear of the car. At just under six months I was just about happy to have her out of my direct eyeline whilst driving. In my usual car, I am able to swich off the passenger airbag in the front of the car so DD has been in the front with me since her birth. Had I had the Kuga since her birth, I really wouldn't be very happy at all about having her in the back where I couldn't see her directly. I purchased a rear view mirror to spy on her, but it isn't the same as having her next to me where I can see if she's too warm, too cold, able to pass her the toy she's dropped and is fretting over... If Ford are marketing the Kuga as a family car, I think this function should be available, even if it becomes a visit to the dealership to sort out.

How easy is it to fit car seats/ adjust seats etc
For the DC's chairs, see above.
To adjust the drivers seat is an ABSOLUTE DREAM Grin. There is about half a foot in difference in height between DH and I and we're forever adjusting the driving seat so we can both driver's drive comfortably and safely. With the Kuga, you just reach down the side of the seat and find the little electronic gizmo that allows you to raise or lower the seat, incline(?) or recline the back rest or slide the seat forward and backwards. Its not like my manual vesion in my usual car whereby you can pull the seat foward to the set interval and kind of make do (and hope the seat doesn't do the clicking into place thing as you're pootling down the motorway frightening the pants off you - we've all been there). With this little electronic device you can literally stop whenever you want it to so it really can become an almost bespoke driving position. That's priceless to us. And saved on a lot of the usual bickering that goes on. It is a shame that the same little gizmo wasn't on the passenger side as we do take turns in driving (as I'm sure many households do). The passenger gets the bum deal in this case, alas, as its back to the usual manual mechanism.

What's it like to drive?
I think the Kuga is a very nice car to drive indeed. So does DH (who drives a great deal more than I). It's a very smooth ride - the usual potholes that fill the local area are barely felt in the Kuga. In my usual car, you can bash your head on the roof of the car with them. During my time with the Kuga, I've driven it around town, on the motorway, down country lanes in the darkness and slightly off road. When driving around town, it does take a little getting used to but is still a dream to drive. It has a handy little green light on the revometer to inform you when to shift up a gear if the decision seems to have passed you by. Initially, this light was on all the time but as I've got used to the car and driven it more, the green light hasn't showed its face any where near as much. I like this green light. Saves me money I imagine! The brakes do still seem a little heavy and/or sensitive but I imagine that might be down to my driving Confused.

Driving the Kuga on the motorway is a very pleasant experience (which coming from a motorway-phobe is high praise indeed). It overtakes effortlessly and has more than enough welly in it to overtake safely and quickly if needs be. The height of the driving position enhances the experience and I felt I had a very good visual field at all times. It is very easy to adjust the wing mirrors whilst driving if necessary too (ie when your DH has been driving and decides to change EVERYTHING). I got used to having six gears by the end of the second week of the test drive. I'd go as far as to say that I might even miss it when the Kuga goes! I also had a dabble with the cruise control. Whilst I don't drive anywhere that far that often to warrant using it, DH thought it was marvellous, if not a little daunting at first.

Driving down country lanes in the pitch black was marvellous due to the excellent lights on the car - the area they cover is vast and with full beam I felt the road ahead of me was almost flood lit. I'm am quite concerned about the dazzling impact of these lights though but I'll reiterate that later.

Most of all though, at all times driving the Kuga, be it day or night, sunny or rainy, in wind or frost and ice, even at great speed, I felt safe. The car was going to handle anything that nature or I threw its way. That's brilliant, that.

Is it a comfortable ride?
As a driver and passenger, the Kuga is very comfortable. The front seats both have bottom warmers which I am addicted to. The leather seating also added to the comfort as did the armrest, especially when using cruise control on the motorway. My heavily pregnant friend hopped in for a ride and found it be very smooth, even in the car park of our local precinct which is like a patchwork quilt of various road surfaces, all at slightly different heights and depths. The only thing that impedes the comfort is my heavy footedness on the super sensitive brakes. A little bit of whiplash never did anybody any harm though.

What's the boot space like?
Both DH and I were very much looking forward to fitting in the dog crate and pushchair into the boot so we could go for the kind of trips out we miss and crave. Alas, we couldn't fit both in and the usually enclosed dog ended up having slight free reign in the boot (thanks to a well-placed tarpaulin and blanket). For a car this size, I am surprised the boot isn't larger. If you wanted to fill up the boot and block the rear window, you would probably get a great deal in it. I however am a coward and can't drive without being able to look through my rear window. I did the big shop the other day and had forgotten to take the pushchair out and got about 12 bags in the boot and another couple in the footwell. Incidentally, the pushchair is an umbrella style Maclaren number and does fold up relatively small. The boot space is ample for day-to-day living for me and the DC's. It just doesn't work for us as a family car. We holiday a lot in the UK, we're Glasto veterans and in summer we go camping a heck of lot, all with the dog in tow (except Glasto. Poor Jimmy). We unfortunately wouldn't manage to fit all our gear in the boot for either of these excursions, even without the dog. This one factor was what put the nail in the coffin for us ever getting a Kuga alas.

Does it have any useful extras - cup holders etc?
The useful extras in this particular model of the Kuga (Titanium) were what has made this test drive so enjoyable. The car boasts the following little extras that I mostly love:

  • Heated seats at the front of the car
  • Heated windscreen - which has been amazing on these cold mornings. We can all be in the car, demisted/frosted and off on our way in about a minute. What busy parent doesn't want that in their life?
  • Electronic seat adjuster as mentioned before
  • Auto-dimming rear view mirror - if a car behind you has full beam on, the rear view mirror tints itself to stop you getting dazzled
  • Arm rest
  • Cruise control
  • Three sepearte 12v points - one near the gear stick, one in between the rear passenger seats and one in the boot
  • Voice control - you can control the climate or entertainment in the car by yelling at 'Janet' as we called her. She is a tad tempremental and I don't think she was overly keen on my Northern accent and it is often a lot easier to use lean over and press the required button of your choice, but an extra it is! DS loved her!
  • Bluetooth - you can connect your phone very easily to the car sound system and then dial a number by shouting it out (again, with tempremental Janet) or receive a call just by pressing a button on the stereo front
Speaking of which, the Sony sound system is very good - excellent clarity and a sound that fills the car.
  • There is also a DAB radio which means we've had the joy of 6 Music, Absolute Radio and Smooth Xmas FM Grin [geek]
  • There is a USB port in the arm rest of the car for easy connection of your iPod/iPhone. This proved to be a lot of hard work and it seemed to dither about whether it wanted to work or not BUT when it did, it was marvellous and could be controlled via a wand behind the steering wheel. It also (when it felt like co-operating) played Spotify through it, more or less without problem. I can't stress though just how temperamental this was for us.
  • In the rear of the car, there are two pull down tables. Each have a cup-holder but I have slight issue here as I very rarely give DS a cup in the car. He'll have a bottle of water of juice and it just slides right through the cup-holder as the diameter is too wide, thus rendering it useless nine times out of ten.
  • The car also has a panoramic window - glass roof! - which I don't think has any real use whatsoever but it BEAUTIFUL. I love it. I really, really do.
  • Oh yes, and it also has a split tailgate

How useful did you find the split tailgate
To put it succinctly, not at all useful. I think I have used it once during the test drive and even then it didn't feel like this was an amazing idea. The idea is you can just pluck something out of the boot without knocking everything left right and centre. The only time I used it was when I went to get a shopping back out of the boot. This feature has very much been wasted on me and its purpose has totally passed me by.

What do your friends/ family think of it?
My dad said it suits me Grin. My friend called me a posh cow Grin. It certainly is an attractive looking car and a definite improvement on my usual wheels.

Has testing this car made you more or less likely to buy a Ford? Has testing this car changed your perception of Ford cars at all?
In my mind, Ford having always been a middle of the road kind of car. Safe, reliable but nothing swanky. Driving the Kuga has made me realise that high-end Fords are indeed very comfortable and do have a luxurious feel that you perhaps wouldn't expect from a Ford. If I could afford it, I'd buy the Kuga tomorrow. For me and the children, its perfect. Unfortunately, the way of the world at the moment means I've got more chance knitting fog. I would however perhaps steer towards other Ford models when coming to buy a new vehicle, which will be next year I expect.

What one thing do you like best about it?
I think the thing that has really made a difference to my whoel driving experience whilst having the Kuga has been the heated windscreen. It really has saved a lot of time and effort on these cold mornings when I'm trying to get out of the house and to school in one piece. It doesn't matter if its been frosty or icy, or even if I've just not managed to finish drying my hair and steaming up the car all over the shop. The heated windscreen just does all the donkey work for you.

In close second though, and for sheer luxury, it has to be the panoramic window, followed very closely by the bottom warmers. A warm bum on a cold November morning whilst watching leaves fall on your glass roof ... What's not to love?! I shall genuiunly miss all three!

What one thing would you change about it?
Well, I'd obviously make the boot size bigger! But seeing as that's not going to happen, I think there's a real issue with the lights on the car. I have been flashed at three times when people have presumed I had my full beam on (when I infact only had dipped). I was even the 'victim' of a bit of road rage! As a driver, the lights give a great field of vision but to other drivers, it would seem I'm quite dangerous as they're mostly getting dazzled. And the model of my car meant I couldn't change the headlight settings. A crying shame, and worrying in equal measures I find.

I'd also like a push button feature to open and close the panormaic window blind. Babies with sun in their faces cry! And thats not too clever if the sun comes out suddenly and you're crawling along on the M60 and can't pull over any time soon!

Overall though, my experience with the Kuga has been a very positive one indeed. It feels a well built, reliable car and is very pleasant to both drive and be a passenger in. I filled up the car with £25 towards the end of the test drive and that took my estimated fuel mileage left from 35 to 172miles 'til empty and took the gauge to just under half full. I think that's quite economical for a relatively big car. Whilst it doesn't suit us personally as a family car, for many I'm sure it would be perfect. I think what best sums up the pleasure of the experience and me 'feelings' towards the Kuga is that DH has already got a table booked at our favourite restaurant for Thursday evening as he knows too well that I'm going to be in a foul mood once the shiny new car has been taken away and I'm left with my usual chug-a-long. It's been fun, Mumsnet! Thanks!

thekingfisher · 22/11/2011 14:44

So the car goes on Thursday Sad so thought I'd better do one last comprehensive review which covers all the questions below.

What were you/your partner's first impressions of the car?
When the car arrived we were all very excited as I've only ever owned second hand cars and whilst I drive a fiat panda currently we do have a bigger 4x4. I was interested to drive a mid-range 4x4 and also excited that the car was ALL MINE for 3 weeks. Our first impressions were really positive - it is a bigger car than I anticipated with lots of room inside for passengers. DH is 6'2 so he needs leg room and this was ample - even with DS in the back stretching his legs right out . Outside my first thoughts were its an odd colour and this funny microstone colour which I have to be frank I really don't like its neither silver nor pink just somewhere in between. Its a big car and I have found it a little challenging to park and found myself trying to find bigger spaces in the car park..a slight annoyance as in my panda I can squeeze anywhere! The looks are good fro the outside and I've had positive comments.

What do the children think of it?
DS really likes it - we only have the Zetec model so none of the whistles and bells that others have on theirs so DS was gloomy that we didn't have the panoramic roof nor leather seats or little trays or 6 CD changer or under seat storage or drinks holders or electric seats so he would have liked some more gadgets but it was a comfortable ride and loved the push button start.

Do the children fit comfortably in it?
DS sits in the front on the booster and he had loads of room on the couple of occasions I had 4 children in it was perfectly sized ( I'm not sure it would feel as comfortable with 3 adults in the back though) and they weren't crammed in.

How easy is it to fit car seats/ adjust seats etc
We had manual seat maneuvering which was fine and easy to adjust without too much muscle - electric would have been nice! We only used the odd booster seat so there wasn't an issue with these fitting in at all.

What's it like to drive?
Now we come to crux of my review and the thing that fundamentally didn't do it for me. I found the gear box incredibly difficult to manage. I seemed to be continually in the wrong gear and even stalled it on a few occasions. Its very unforgiving and I found particularly in urban areas and windy roads where I was needing to go slow/speed up regularly the gear box just wasn't able to cope and I ended up really slowly chugging along close to stalling or over-revving. Unfortunately even after 3 weeks of driving this is still my bugbear and I think would slowly drive me mad.
The contrast to this - was on dual carriage way and longer stretches of road where you could travel at similar speeds consistently it handled really well - felt like it had enough power to overtake and was smooth and confident. The 6 speed gear box came into its own and it was an enjoyable drive. Indeed the day we had off road was also successful and it coped very well with muddy fields and farm tracks.

Is it a comfortable ride?
As above really I would happily drive it up to, my parents in the the North up the motorway as long as I could swap it when we got to the Dales and the windy roads again. The suspension isn't too hard so the ride on the whole is comfortable and doesn't roll to much which you can find in the Range rover particularly if you are sitting the back.

What's the boot space like?
Its good - I have travelled with the dog crate in the back for which i should probably take out the removable boot cover as it stuck up in the way but there was plenty of space for this and my boot box with room to stick the school bags and kit in as well.

Does it have any useful extras - cup holders etc?
As we had the Zetec we didn't have as many extras as some of the other versions Envy . However we had DAB radio which was a good addition, the voice controlled climate thingy was OK but a bit too gimmicky and I didn't like the paddle for it under the steering wheel as I kept getting mixed up with the indicator. It also looked more ' plasticky' than the rest of the car. The Sony central music console looked really nice and looked great at night so that was a big plus. We also had bluetooth which on my non i-phone worked so easily and I liked using that - a good extra . I didn't use the MP3 plug in - didn't' like the fact it was in the 2 feet deep arm rest - it kept getting lost and I kept forgetting to take it out.!

How useful did you find the Split Tailgate?
I commented on this earlier in ,y review period but I didn't really see the point, when I opened the top which was handy I then had to lean right up tot he car to retrieve stuff so then got dirty trousers - so not that much help really. It would be useful if you were going away on holiday in the car and wanted access to stuff that was packed at the top but otherwise not a great addition imo.

What do your friends/ family think of it?
They all liked its looks and felt it was smart looking, mostly they were envious of a new car!

Has testing this car made you more or less likely to buy a Ford and changed your perception of ford cars at all?
Whilst my review has probably been a little on the -ve side as to the KUGA and how it drives it really has changed my opinion of ford. I have never driven one before and had the opinion that they were kind of cheap, cheerful and functional and I think this experience has changed my mind. They can do a quality looking and feeling interior with good fixtures, fittings and gadgets and in fact we are now in the process of looking to trade in my Panda for a Fiesta as a direct result of this experience ( OK its not a KUGA but thats out of our price range!)

What one thing do you like best about it?
Its performance on the motorway/dual carriageway - feels quick, high up , fast and safe.

What one thing would you change about it?
The gear box Blush think it really needs to be rejigged for the country roads to be adequate for the 4x4 market - which is mostly country/rural based!

My last comment I would mention is about fuel economy it has been far more efficient than I thought and I got good mileage out of the tank. The annoying green arrow to get you to change up a gear which is REALLY irritating does make you change gears more - so whilst it may not be completely helpful for rural driving does help economy which can only be a good thing even though I hate it with every fibre of my being

So we've had fun and it will be a both literal and metaphoric come down to go back to my Panda on Thursday - however I can look forward to a fiesta hopefully in the New Year....