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NOW CLOSED Trutex school uniform - feedback thread for testers

2 replies

NewGirlHelenMumsnet · 18/07/2011 10:16

This thread is for the members of the MN research panel who have taken part in the school uniform test for Trutex. Thank you for taking part - please add your feedback once your child has worn the garments and when you have washed them at least once. Each tester was able to select a shirt/blouse, a jumper/cardigan and a skirt/shorts or trousers in the colour of their choice.

Below are some questions to get you started but please feel free to add other comments too. Everyone who adds their feedback on this thread will be entered into a prize draw where one winner will get a £200 John Lewis voucher.

Please state the age and gender of your child in replying and if possible the item(s) you're referring to.

Q1 What were your first impressions of the uniform? What did you like/dislike?
Q2 Is there anything you think could be improved about any of the garments? How did you find the sizes? Did the garments you ordered fit your child?
Q3 What does your child think of their new uniform?
Q4 What do you think of the quality of the uniform? Do you think it is better quality than other brands/retailers you've bought or not?
Q5 How do you feel the uniform is bearing up to washing? And to day-to-day school life?
Q6 Do you think you would buy uniform from Trutex again?
Q7 If it came up in conversation, do you think you would recommend Trutex uniform to your friends who have school-age children?

Thanks
MNHQ

NewGirlHelenMumsnet · 20/07/2011 10:52

Hi all - Trutex really appreciate all the feedback you've given so far and wanted to respond to a few of the points that have come up. Please see their response below:

"Firstly, I just wanted to say a big thank you everyone who has posted their feedback so far. We are delighted with the positive response and extremely grateful for the insightful comments.

Picking out some key points and questions:

Where to buy Trutex? We supply to a large number of independent retailers across the UK. To find your nearest stockist, please click here. Many of these retailers also have online stores, but a small selection can also be found here:

Thanks also to insanityscatching for the link to one of our online resellers. Just to let you know though that the products on this site are clearance lines and therefore not our entire range or latest designs.

In terms of product improvement suggestions, we do manufacture two pairs of trousers with internal adjusters. These are our flat front trouser and sturdy fit trouser, designed with a generous fit and shorter leg. In addition, the Trutex junior range of trousers is the only one to offer a slim, classic and sturdy fit, so there is a fit for everyone. Internal adjusters however seem to be a very popular requirement, so we are considering extending our products with this feature, particularly within the girls range.

We also offer a selection of softer collar blouses, which are different to those used within this trial and may be more suitable for those that found the collars a little stiff. These include our summer blouse and range of rever collar blouses. In addition, for 2012 we will be launching a number of new girls blouses in more contemporary designs, although these will still look smart for school.

Finally, we also felt the ribbing on our cotton cardigan was a little too thick on certain sizes, so this will be improved for the new season.

Thanks again.

The Trutex team"

NewGirlHelenMumsnet · 09/08/2011 11:59

Thanks to all testers who have added their feedback. We've done the prize draw and can announce that the winner of the £200 John Lewis voucher is Nemoandthefishes - congratulations and happy spending! I'll email you to check I've got the right address deets for sending the voucher.

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