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Original poster

just had a run in with the maternity ward bounty photographer

6 replies

StateofConfusion · 21/12/2012 13:17

And having previously defended them and loved my pictures of my eldest children todays 'rep' has made me agree they need to be removed from wards!

She arrived originally before breakfast turned on the lights and opened curtains waking me and the other Mum up, then continued to talk over the peadiatrician who was checking my dd over.

Eventually she sulked off but apparently came back when I was asleep (how dare I?) Last time she came back as I'd just settled dd and was eating lunch which had just arrived.

I said No photos at the minute thanks she got most insistant that its for security reasons?? (I'm going home today) and said she'd just lean round and take them, dd was asleep on my lap in a v pillow whilst I ate. I said again, not right now I'm eating she left brochures and went off muttering quite loudly.

I'm hormonal so ofc this has upset me, but not as much as the first time mum across they way! WHY are these people allowed to just walk around a maternity ward being so fucking rude!

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MNHQ

JustineMumsnet · 22/12/2012 12:10

@RedToothbrush

Rindercella there was a thread on this subject earlier in the year. MNHQ were asked about a campaign on it. They said they would look into it as it was clearly a massive problem that was causing a lot of distress, but clearly its not gone any further.

I guess one of the problems with that is that Bounty itself its a direct competitor to MN with its parenting forums and that maybe caused them to have a conflict of interests.

Would be interesting to know exactly why MNHQ never took the ball and ran with it as a campaign though.

Hi RedToothbrush,
We approached Bounty at the time of the last thread highlighting the strength of feeling against their activities and suggested that they should do a survey on here to find out what kind of interaction is acceptable to new mums in hospital, as well as to evaluate and improve their code of practice for photographers and feedback/complaints procedure.

They seemed interested for a bit but then came back and said they didn't think Mumsnet could provide a sufficiently "robust and relevant sample base".

They did say "please be assured that we have listened to Mumsnet members and made changes to our Code of Conduct in respect of the issues raise regarding photography and child benefit forms, and in addition we are:

? Making sure mums-to-be who?ve already joined Bounty before they have their baby (7 out of 10 join Bounty before they meet the Bounty lady in hospital) know about our Code of Conduct to so they are clear about what they expect when they meet the Bounty lady

? Contacting all mums after they return from hospital to invite them tell us about their experience - any negative feedback will be addressed

? Considering a consultation with hospitals about whether we can introduce a sign to hang on beds/curtains to indicate whether mums would like to be visited by the Bounty lady."

It does seem, however, from this thread that they have some way to go so we'd be happy to give some further thought about how we might encourage them to address some of the problems. Do let us know if you have some ideas on how to proceed.

MNHQ

RowanTheRedNosedMumsnet · 22/12/2012 18:00

Hello hello

We appreciate that lots of you are (quite understandably) cross about this issue, but we still need you to stay on the right side of our Talk Guidelines and not personally attack other posters.

Thanks.

MNHQ

RowanTheRedNosedMumsnet · 23/12/2012 19:25

@jinglebellyalltheway

how come when the mods first read the thread my posts were allowed to stand, but now they're deleted???

how is pointing to evidence (the recruitment link) that proves a rep of a company is lying about what they do in the presence of a vulnerable captive audience a "personal attack"???

The persons misleading posts are still up there, why can't I point mums to be in the direction of proof that what they have said Bounty do on the wards is not true?

Is that really what the talk guidelines consider a personal attack? I though it was giving people the oportunity to see the truth before they get bombarded on the wards with more of it!

Hi Jingle,

The problem lies in saying that some 'is lying' or 'is a liar'. This may well be your opinion, and it's possible that you're correct - but it's personal abuse (in much the same way that 'you're racist' is personal abuse, even if someone's posts can be interpreted as being racist).

You're free to say 'this information flatly contradicts what you're saying', but you're not free to say 'you're a liar'.

MNHQ

OliviaMumsnet · 11/02/2013 23:35

Thanks very much for this.

We have actually been following the thread and we do absolutely take on board the strength of feeling here and we hope to come back to you with something on this very soon.

MNHQ

RebeccaMumsnet · 22/02/2013 13:18

Hi there,

We have moved this to Campaigns now so that it doesn't get lost.

MNHQ

JustineMumsnet · 11/06/2013 22:44

Campaign to ban Bounty sales reps from NHS wards launched here

Thanks to everyone for their input.

Watch this thread for updates

Tap "Watch" to get all the latest updates

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