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See all MNHQ comments on this thread

just had a run in with the maternity ward bounty photographer

804 replies

StateofConfusion · 21/12/2012 13:17

And having previously defended them and loved my pictures of my eldest children todays 'rep' has made me agree they need to be removed from wards!

She arrived originally before breakfast turned on the lights and opened curtains waking me and the other Mum up, then continued to talk over the peadiatrician who was checking my dd over.

Eventually she sulked off but apparently came back when I was asleep (how dare I?) Last time she came back as I'd just settled dd and was eating lunch which had just arrived.

I said No photos at the minute thanks she got most insistant that its for security reasons?? (I'm going home today) and said she'd just lean round and take them, dd was asleep on my lap in a v pillow whilst I ate. I said again, not right now I'm eating she left brochures and went off muttering quite loudly.

I'm hormonal so ofc this has upset me, but not as much as the first time mum across they way! WHY are these people allowed to just walk around a maternity ward being so fucking rude!

OP posts:
JugglingMeYorkiesAndNutRoast · 24/12/2012 13:45

Yes, I think that last question would be a good one, and address the issues around the behaviour of some Bounty staff more, which is the main problem isn't it ?

Any everyone knows that questions often also present a particular point of view - you only have to think about the different questions asked by the prosecution and defence lawyers in a court of law !
So, bearing that in mind, I think your questions are admirably professional !

Moominsarescary · 24/12/2012 13:52

We have a tempest photographer, I didn't even meet the bounty women last time. She left the pack on my bed when I was Doen at nicu

BoffinMum · 24/12/2012 13:56

Are the Bounty mafia CRB checked? I think pg and bf women may be regarded as vulnerable adults for the purposes of safeguarding, and there will also be times when they will be near unattended babies (for example if mothers have gone to the loo or whatever).

JugglingMeYorkiesAndNutRoast · 24/12/2012 13:56

Still think that say in question 18 under the training section which talks about whether the Bounty staff have had any training in sensitivity you could add something about whether they have been trained to handle the variety of different situations they may come across, such as mothers who's babies are not with them as being treated in SCBU ? (or indeed rarely and sadly where the baby has died Sad) These type of situations after all have been the occasion of the most insensitive behaviour by some Bounty reps.
I don't think there would be any harm in hinting at our most serious concerns ?
That seems eminently reasonable to me ?

JugglingMeYorkiesAndNutRoast · 24/12/2012 13:59

I'm sure they would be CRB checked Boffin. I'd expect the hospital to have that covered. But still doesn't mean they know how to behave appropriately IYKWIM !

RedToothbrush · 24/12/2012 14:08

How does

  1. Does the Trust train Bounty staff in anyway about sensitivity, respect and privacy of patients, particularly where there maybe women and children who may be experiencing additional complications or problems?

Neutral enough, yet specific enough?

JugglingMeYorkiesAndNutRoast · 24/12/2012 14:24

Yes, sounds good. Maybe "babies" instead of "children" ?
(think your may be should be two words ? Smile)

Lomaamina · 24/12/2012 14:58

Of course you could have new mothers who are 'children', i.e. under 18...

Brilliant work redtoothbrush BTW.

emsyj · 24/12/2012 17:30

Hmm, that's interesting. I contacted PALS at my local maternity unit yesterday and today I got a reply saying they do have Bounty reps on the ward 'on a daily basis', but I am 99.9% certain it is a Baby Friendly hospital as I remember being told this when I was in having DD. I will find out more from my midwife when I see her on Thursday. The hospital is not on the list given above...

RedToothbrush · 24/12/2012 17:43

list above was for the photos only. But I still think it was interesting enough as I think there was about 100 BFI accredited organisations, and 21 of them dont agree with North Lancs PCT.

emsyj · 24/12/2012 17:46

They do photos at my local hospital - I remember the 'lady' wanting to do them for DD but she couldn't because DD was having her newborn hearing test done at the time.

The rep from PALS said she wasn't aware of any campaign to remove Bounty reps from the ward, so would be interested if it's possible to link to the North Lancs PCT info so I can forward this on.

RedToothbrush · 24/12/2012 17:52

As posted upthread

www.lancashirechildrenstrust.org.uk/enewsviewer/frmDcDnLd.asp?id=9321

Think its a word document. Doesn't have any NHS heading on it though, but source looks genuine enough from the web address.

EmpressOfTheNorthPole · 24/12/2012 21:20

I've liked the FB group too. The Bounty forums don't seem to have noticed anything going on yet.

SuffolkNWhat · 24/12/2012 22:40

This reply has been deleted

Message withdrawn at poster's request.

StateofConfusion · 24/12/2012 23:41

Bloody hell this has got big!

My Mum told me today, "y'know state your not the only one who's had an upset with the bounty people some pages I liked on facebook posted a link to a mumsnet discussion" and then it dawned on her, so HI MUM if your reading!

OP posts:
5madthings · 24/12/2012 23:52

state was this the n&n?

StateofConfusion · 25/12/2012 01:41

No west suffolk

OP posts:
SuffolkNWhat · 25/12/2012 09:17

This reply has been deleted

Message withdrawn at poster's request.

Spiritedwolf · 25/12/2012 18:40

What appalling behaviour by people who never ought to have been allowed on the wards. I think that the existance of commercial sales people (including photographers, for the avoidence of doubt) on wards of women who have just undergone labour and/or surgery needs to be challenged. As do the commercial relationships with the NHS when distributing materials during pregnancy.

The harassment from sales reps and their unprofessional behaviour is something that people ought to be able to address with the hospital, the trust and Bounty. I do hope some parents feel up to it (I understand why they often aren't). The NHS may believe it is a Bounty training issue, but it is them giving the reps access to the wards and the patients are under their care. If they find Bounty is a hassle to work with because they need supervising and policing then maybe they will begin to see them as less beneficial.

I do feel for all the new mums who have such bad experiences. For those that feel that if they are 'nice' its no big deal, they might like to reflect on how irritating it is to be cold called at an inconvient time and then on how private and personal those first few hours and days are with a new baby, how emotionally fragile and physically exhausted you may be.

Companies seem to be delibrately targetting women with branded whilst their oxytocin levels are high to bond with their babies, presumably hoping that they will get warm fuzzy feelings about their products too. Especially if they feel the product is endorsed by medical authority... its sickening, clever but sickening.

What I don't really understand is why someone would think that harvesting data from women was ever providing them with a service, let alone one they need when they are vulnerable. They would have to be pretty naive if they thought that handing out a paultry gift bag was something their company did out of kindness and the data sharing merely an add on that could be easily opted out of.

I didn't meet a bounty lady. I gave birth at a (baby friendly) Scottish hospital and then transfered to a MLU after 6 hours for postnatal care. I don't know if they don't operate in Scotland, or whether they just don't have an arrangement with my local NHS. But we never got any branded items either during pregnancy or after birth. I did get stuff... a pack of NHS leaflets (can't remember which ones I got when but I got ones on breastfeeding, PND, postnatal exercises, immunisations, diet & exercise during pregnancy etc) along with SIDS guidelines, a card with symptoms of Menigitus(sorry spelling!) and Septicemia, Car seats (seemed to be supplied by local police force), Financial stuff about benefits, where to get help etc, a letter for dad about how to support mum. We also got the 'Ready, Steady Baby' book, a chunky up to date book with official advice and useful info on pregnancy, birth and the first year. Handheld maternity notes were a stapled book given in a A4 brown envelope.

We also got our CB form (possibly with the info on financial planning and where to get help) at some point, can't remember if it was during an antenatal class or after.

Sorry, that's a lot more detail than I really needed to give. My point was, some maternity services manage to distribute factual information and maternity notes without Bounty, so it really isn't an onerous request. The idea that the only pregnancy info someone recieves being something they need to sell their personal details for as someone said about why women sign up to Emma's diary is despicable.

Yes, mums (and the rest of humanity) like a smile, a kind word and some freebies. They might be less happy to see the bounty lady if she was able to tell them what will be done with her personal details and how difficult it is to withdraw consent later.

VisualiseAHorse · 25/12/2012 20:56

I think I got given my CB form by the midwives at the MLU where I gave birth. Can't quite remember though. Certainly didn't get it from a Bounty pack.

The root of this problem is that no one other than medical/hospital staff and close relatives should be on any ward in any hospital. To be honest, I don't even think there should be a Bounty rep room.

RedToothbrush - you are awesome.

EthelredOnAGoodDay · 25/12/2012 21:19

Marking place, definitely will sign the petition and going to look for the Facebook page now. Thanks for all the hard work on this.

OhDearNigel · 27/12/2012 12:40

Petition has been rejected so I have to reword it. No idea why

EauRougelyNight · 27/12/2012 12:46

Oh bugger :( How was it worded, did you name the company or was it just a generic 'no sales people on wards'?

RedToothbrush · 27/12/2012 12:49

What was your original wording?

FryOneFatChristmasTurkey · 27/12/2012 12:52

Can you remind me of the wording? I'll have a look if it helps, might be able to suggest something.