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Somebody cheer me up please! I have just got a lot of abuse from a Moben Kitchens employee

32 replies

Chandra · 23/05/2005 17:22

I'm feeling really bad about this, I only asked for the specifications of their products and he tried to force an apointment with a designer (at my home), I told him that I didn't want to waste their time and that it would be very useful if I could have the specifications beforehand as I have a very irregularly shaped kitchen and it was all about finding a kitchen maker that had the specific measures I needed. Then he told me that was the work of a designer and people tried to do it and never succeeded, I told him I understood his point of view but that he didn't need to worry as I used to be a designer and I had a very clear idea about what I was looking for, after that he proceeded to explain me what a laminate worktop was (?). He insisted about the appointment so I asked if the designer came at home I would need to decide on the day as I was a bit afraid of hardselling to which he answred that I could always shut down the seller with a gun and walk him to the door (as if it was that easy!! they never leave!) anyways I said I kept no weapons at home but after failing consistently in getting the info I proceeded to make an appointment.

He wrote down my name and asked if it was french and I said it was catalan, then he said... "so how come that you don't work as a designer anymore? nobody would give you a job???" I said that I was a SAHM but in all honesty used to be a lecturer in design and as there were no university level study programs in the town I was a bit overqualified for the area (stupid me answering that to that ar* but for some strange reason when I'm angry I can't speak English and lie at the same time....). So he asked if that was because of where* I came from.

I'm very angry but also very sad, in a way... he didn't say any lie, and I believe that what he said is just the reflection of how the majority of the people living in this white majority town think. There's no way around that, the few times I have applied to work in big companies in London I have got interviews immediatly, but everytime I asked for a job (even an entry level one) in this golden cage I'm turned down with the phrase that my qualifications are not enough for the required post even when I used to teach that subject at university level, have several postgraduate degrees and have worked previously at senior level in European blue chip companies, nothing is enough to get me in the shortlist. Have also removed things from my CV but that didn't work either.

If you have read all this long thank you very much. Sorry for the long post... another sad thing about this hole of a town is that I have been living here for seven years and even with all my efforts I still haven't find anybody that I can call a friend

OP posts:
Are your children’s vaccines up to date?
Chandra · 24/05/2005 12:15

Thanks whymummy I was writing you an e-mail. I can't go back until the end of the summer, otherwise DS will be fried up in eczema flares (is 45 degrees during the summer)

OP posts:
Chandra · 24/05/2005 12:24

Thank you Hub2Dee, you have made me smile, I will send you an e-mail soon

OP posts:
hub2dee · 24/05/2005 13:24

Look forward to it.

I hope it is balanced, and elegant, and minimal, and made of naural materials.... but still somewhat original.

TokenBloke · 24/05/2005 14:28

I had a Moben kitchen fitted 6 months ago. Most of the staff are aresholes. They do the hard sell, the designers offer you something that the company cannot deliver, they take 5 times as long as they claim to fit the kitchen and they leave lots of niggly problems. Trying to contact them is a nightmare.

They also have a very nasty contract which basically lets them walk all over you. (we were tempted to send the contract to the Office of Fair Trading to investigate having a judge rip it up due to all of the unlawful terms & conditions in there!)

We only got things sorted by threatening to sue them. I would advise you cancel all appointments, walk away and find some-one else. If the designer does come round I can guarantee you will get pressured into signing.

That said we do now have a nice kitchen we are happy with that was realtively cheap!! You just have to fight to get it!

NomDePlume · 24/05/2005 14:30

Cheeky b*stard, Chandra ! I'd have been beyond belief. I'd write a letter to this person's superior and buy my kitchen elsewhere. The little worm.

SleepyJess · 24/05/2005 14:34

Chandra ((((hugs))) honey. What a sh*t! We had a similar one at the door trying to convince us that he WASN'T trying to convince us to change gas and electric suppliers. He was very rude and sexist and suggested to me that I 'go get my husband as it will be easier to explain.' I mean does ANYONE understand all that blurb they come out with?? Isn't that how they operate? They get you to swap (again!) on the basis that lay people cannot possibly understand all the little charge figures here and there..!

Dh came along and told him 'no thanks mate!' and shut the door! I still felt stupid though!

They must go on a cold sell training course which educates them on how to be arseholes!!

SJ x

kateandfelicity · 10/11/2005 13:25

hmmm, yes far too many daily mail readers around really!!! LOL!!!

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