My friend has just phoned me in a real state as she is about to default on her cc, apparently she owes nearly 20 grand on it (God knows how!) and has been struggling to make payments on it for the last 6 months or so but has been making reduced payments and the cc company have frozen interest/charges. This is the final month before they hand off to a third party to collect? She's tried everything - 0% cards, bank loan or extra on the mortgage but no luck. The company had said they would accept a smaller lump sum, 8 grand I think, but as things are obviously so tight for her she can't magic that out of thin air. Any advice? I have no idea what a default actually means or what will happen next so can't offer her any ideas myself. We are in Scotland if that makes a difference