I hate banks - It really is heads they win tails we lose

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I will be charged £30 next month for going into unauthorised overdraft by £15 for less than 12 hours. I know I will just have to accept that, but it still feels really disproportionate.

Today, however,I am gobsmacked by their bare faced cheek. I transfered some money by phone to a third party. I asked that 250 be transfered, but they accidently transfered 350. I dont know the person I was sending the payment to, and as it was the banks mistake, assumed I would be immediately reimbursed.

I was informed that under the banks terms and conditions,if they could not retrieve the money from the third party, I would still be liable even though they admit it was their mistake!

I wish I got paid in cash and could keep it all in a biscuit tin.

Change your bank. Are you with Twatwest by any chance?

No, its Lloyds.
I would like to flounce but I'm afraid, at the moment it's not much of a threat to declare "I shall take my debt elsewhere".

So what you do is open up another bank account, leave this one open, transfer funds over to clear the overdraft and use the other account for bills/wages/benefits etc.

I hadnt though of that, Fluf.
I may start to research which bank is most customer friendly rather than just getting frustrated.

Yeah, use a different account for the bills/income and transfer a set amount each month to clear the overdraft off.

You should complain to them aswell, it it's their fault then they should sort it out. The Times have a money page where you can write in about problems like this, they sort it out for you.