Has anyone challenged the expiry of a gift card and won?

[maggiethecat]

I have an Office card which was issued over 2 years ago. Terms on back of card said card would expire 24 months after last use. I understood that to mean that any balance remaining would be lost 24 mths after the card was last used to pay for a transaction.

I did not interpret it to mean 24 mths after issue whether the card was used or not. May seem like nit picking but that's what I thought.

Has anyone challenged an expiry and won?

No, but I used a theatre tickets voucher successfully 10 years after it was issued!!!! (it was a forgotten wedding present!)

24 months after last use means just what you thought originally. For HMV cards, to use the card, all you had to do was check the balance.

Who said you couldnt use it?

Yes, repeatedly (not for same gift card, obviously ). I hate shopping with a vengeance and regularly find forgotten gift cards at back of drawer/under sofa/in sock drawer.
Defo worth a phone call/e-mail/letter.

I know HMV re-issues an expired gift card with a new one if you send it away to head office, might be wirth giving Office a call?

No. I've never ever checked the balance. It was a case of putting it away with intention to use and then forgot it about it until recently (amazing how hard times jog the memory!)

Think I will do a letter. Thirty five pounds is a lot of money.