Meet the Other Phone. Protection built in.

Meet the Other Phone.
Protection built in.

Buy now

Please or to access all these features

Money matters

Find financial and money-saving discussions including debt and pension chat on our Money forum. If you're looking for ways to make your money to go further, sign up to our Moneysaver emails here.

Tax credits query

6 replies

wrinklytum · 19/07/2009 21:35

I recently have statrted back at work following a career break.Am the main earner on fairly low income and dp is unable to work cos of chronic illness.

I obv informed TC people of my circumstances change and have recently had £1,400 paid into my account on top of usual weekly money.Surely this is a mistake?I am struggling to get through to them at the moment to query it.Obv I am not going to spend it as it seems a bit iffy to me.Any ideas as to WHY this would have happened.(Totally mystified emoticon)

OP posts:
onepieceoflollipop · 19/07/2009 21:41

wrinklytum my colleauge (who is in a similar financial situation to you) said that the amounts have gone up and the TC department are currently updating people's claims. She had an extra £30 ish last week, unexpectedly. She said she has been in regular contact with them wrt changes so she thinks that's why hers was a relatively small amount.

I had almost £400 paid in (again unexpectedly) after I phoned them with a change in circumstances.

Might be best to separate that money from your usual account until you get it confirmed, that's what I am doing. (I suspect that in my case I slightly overestimated our income last year, as I was too scared to underestimate it with the risk of getting too much/being accused of fraud)

onepieceoflollipop · 19/07/2009 21:41

colleague I mean, I can spell really.

ilove · 19/07/2009 21:45

Blimey it would be nice if they have increased the amounts...anywhere we can look this up?

wrinklytum · 19/07/2009 21:50

i amconvinced it is an error,I mean..£1,400!!!That is a lot of money.

dp says bank it and claim the interest then give it back if they ask for it,but I would feel a bit guilty doing this.

Gahh,have tried ringing them several times and lines busy.

OP posts:
onepieceoflollipop · 19/07/2009 21:52

wrinkly any chance you could try them on a weekday afternoon? - lines might be less busy They have either made a few mistakes overpaying people, or lots of people like us are trying to get through to clarify unexpected payments.

Also others are trying to do their claim for 2008-09 and are ringing them with the details.

ilovetrees · 19/07/2009 22:14

On the subject of ringing TC I have found a cheeky little loophole phone number which gets you through everytime in a couple of rings.

When you get to the 3900 bit of the phone number at the end, do 3600 instead.

Works a treat!

Be careful though because I know a few people who've had extra money and then had to give it back even up to a year later. May be OK though but needs checking.

Good luck.

New posts on this thread. Refresh page