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Rental Inventory challenge: Is this cheeky or a strike for tenants rights?

6 replies

faraday · 23/05/2009 22:25

OK, we took over a new renter today (with a merciful 5 day overlap with the old one!). I got the Inventory from the estate agents. I went through it for 2 hours in the (empty) house and took 120 photos, some confirming the DEGREE of damage, some pointing out 'missed' damage.

It SO annoys me that the Inventory has, at the end of it, a 'please return this bit within 10 days/if you don't we regard that you accept it' form but no 'What do you disagree with? Please document and WE will acknowledge it/dispute it' bit at all! The thinking seems to be that you (ie WE the tenants) WILL accept it and get on with it! Bear in mind the inventory done on a property we rented out abroad 5 years ago comprised of descriptions and 350 photographs!

What we propose to do is send a disc containing the annotated photos of OUR version of the condition to the agents (who, after all, commissioned the independent inventory service- which WE, of course, paid for!) via registered post with -and here is the radical bit!- a note saying that if WE don't get acknowledgement back from THEM in 10 days accepting OUR version of the changes (or wishing to come and re-examine!) we regard that THEY accept it!

What do you think?

As it is, the inventory clerk on our present, soon to be old falling down, damp property carefully assessed the amount of MOSS on the roof, the HEIGHT of the roses in the beds- but failed to spot (thus assess) an entire kitchen workbench unit- or the cracked tiles on the floor!. I mentioned this to our new agent today in passing (a pompous old git) who poo-poo'ed it as the 'work of an amateur' BUT- within 10 minutes of looking around our NEW property today I spotted a good foot square of fire damaged, bubbled and charred formica underneath an eye level kitchen unit obviously caused by a pan-fire on the hob at some stage which THEIR inventory clerk completed missed!

Tenants unite.

OP posts:
faraday · 24/05/2009 19:56

Or not?

OP posts:
KingCanuteIAm · 24/05/2009 20:02

Well, Ithink the please return bit is so that you can register your dispute then they will contact you to find out why.

The 10 days part is to make sure they either get it back or they are covered if a tenant says nothing then tries to claim the large hole in the wall/broken fridge door/water damaged ceiling was there when they moved in.

TBH I can't see what is wrong with any of it. Having a "list problems" section would be difficult as there could be so many different possibilites. I would expect the agent finds it easier to just call and arrange a meeting to discuss any issues.

mammya · 24/05/2009 20:03

It's worth a try! Good luck with it...

I have been a tenant for many years and I know how you feel...

faraday · 25/05/2009 14:11

Yes, Canute but the agent DOESN'T contact the tenant! We sent a CD of images and descriptions to the agents on the property we are currently vacating- and heard not a dicky bird back!..... So the landlord COULD argue he knew nothing of the broken tiles/ fire damage that we'd be disputing responsibility for IF he chose to ignore OUR amendments to the original condition report detailing these omissions. There is no statutory responsibility for the landlord or agent to acknowledge that we, the tenant aren't satisfied that the report is an accurate reflection of the state of the property upon the commencement of our tenancy.

OP posts:
KingCanuteIAm · 25/05/2009 14:17

Fair enough, you have obviously had bad experiences with agents, whenever I have had a problem they have always come round, noted any damage, agreed an action plan and it has been signed by myself and the agents. It is a shame you have not had the same service.

wotulookinat · 25/05/2009 14:28

Is there a chance that the agent will just say 'fair enough' and accept it? Ours did when we moved in to our place a couple of years ago.

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