I'm quite about this and would like some views.
Last week, I filled up at a Somerfield petrol station then went in to pay.
It was sheeting with rain, and as I stepped on the tiles inside the automatic door, I slipped on the floor and landed on my back, hurting my wrist, arm, shoulder and, worst of all, exacerbating an existing back problem which I'd had successful treatment for but which is now painful again (the other aches and pains cleared up after a few days).
There was a built-in doormat, but also a line of floor tiles just inside the door before the mat, and it was those that were wet and slippery.
At the time, I called for the manager, who mopped the floor but said "I've told them the mat should go all the way to the door"
I asked her to fill in an accident report form, but she said she didn't have access to the computer and wrote down my contact details, saying someone would be in touch.
No-one has - so although she took my information, I don't know that it has been recorded.
I phoned the local council the next day and asked them to go along and assess the premises - my fall was bad enough, but I'd hate someone else to go through the same.
I feel I should write directly to Somerfield too, or maybe even contact a personal injury lawyer.
What do you think?