Our house has a basement flat with its own entrance and a door which gives access to our house, as well as a back door onto a sunken sort of patio with steps up to our garden.
We rented this out to a guy a couple of years ago. He was unemployed but we thought that was fine as he would get HB and there would never be rent arrears. However, the Council do not pay anything like the full amount because they deduct a certain amount as his bills are included in the rent (we can't separate the supplies). In the time he has been here, he has paid the extra about 6 times. HB wasn't paid/sorted out until Xmas last year - they did pretty much pay in full, so the arrears weren't too bad, and he gave us some extra to make up for the lack of utilities payment. We thought, stupidly, that everything would be hunky dory once the HB payments started. However, he often didn't pass them on to us, and we ended up having them paid directly to us. We still don't get the money for utilities.
We sent him an e-mail (he hides so we can't get hold of him face to face) telling him we would have to evict him if he didn't sort this out in the next 4 weeks, he e-mailed back saying he would talk to us over the w/e. We e-mailed back saying a time which would be good for us, but he failed to turn up. We got another e-mail much later with excuses - his e-mail wasn't working/his phone died etc, sorry sorry sorry I'll sort this out.
We've had enough but don't know our legal position. Can we just give him 4 weeks notice (that's how often the Council pay), or should it 1 month (we've always maintained we actually want the money once a month), can we change the locks? Can we ask for goods in lieu of payment, or to keep against payment? DH wants to just change the locks, take some of his (fairly expensive) electrical equipment, and give it back when he's paid the arrears (about £1000 now). Actually, DH wants to punch his lights out.
If we give him notice he will only end up owing us more, as he will certainly not bother paying us anything if he's leaving.
We know we shouldn't have let this go on so long, but he always had a good story, probs with ex, getting contact, deaths in the family blah blah blah. We don't believe any of his protestations any more.