Taking a folder back to tesco being broken in about a fortnight - can i?

[jellyjelly]

I have brough a ring binder from tesco, its my second one and its already broken. I havent thrown it around. Do you think i can take it back. ?

DH is manager and says you can take it back as it's a quality issue as long as you have proof of purchase.

Er yes.

Today I am taking back 2 suction bowls that do not suction onto anything and a baby activity walker than after 2 weeks has stopped play music. Not entirely a bad thing but it's the principle

i have looked for rec but i cant find it. I am just annoyed not at the money so much which i cant afford but its 2 that it has happened too

Is it a tesco brand folder? I'd take it back anyway although you wont get money you might well get an exchange.

My mother in law took a pair of shoes back to a shop 3 years after she bought them and the heel broke - got a refund . She basically stayed put until they refunded it, her principle was they were very expensive italian shoes and they should not have broken as they were only worn occasionally and well looked after. She is a very formidable woman though, I would have refunded her the money too!

yes it still has the tesco lever arch file sticker on the side.

i would take them back, jeans should last longer than 2 and a bit months.

Jelly if its faulty you don't need a receipt, its not fit for purpose so its for the shop to prove you DIDN'T buy it there - and if its Tescos own brand they will have a job! You're entitled to a refund rather than an exhange. Im sure they will be fine about it Tescos are usually pretty good.

well i couldnt find the recipt and i needed it this afternoon so i went and got another i will take it back next time i go and get a refund. Thanks all.

hey at jelly >> a bit cheeky but use the new reciept...
and at pavlov... i have taken shoes back but 3yrs i thought i was a nightmare customer.. i return anything that has stoped working within 6mths for clothes and yr with electricals(am kicking my self lost reciept to microwave that died after 9mths. i learnt this when i went shoping for my baby in a sports shop 5yrs ago and a mom there with a teenager kid and a tatty pair of trainers...they got in that state within 4 weeks (she hadnt even cleaned them of the mud) she got a refund...as do i whenever i take stuff back

our cooker broke down after 18 months of absolute nightmares with it finlly we contacted cab who told us that under the 1975 act of whatever goods have to be fot for the purpose for which they are sold for 6 years .......we quoted this and got virtually all our money refunded and we kept the cooker(we freecycled it)- ive worked in debenhms and if you have a receipt you can take it back for the price you bought it at and if no receipt the last selling price,
ive taken allsorts back tights that ladder when putting them on .... hairstraighteners irons etc etc im fnatical i pay good money i expect good service!!! if im happy with product i tell them too i emailed dove cos their shampoo was fab they sent me a £5 voucher.

get those jeans returned and that file!!!!

ohhh dh has just reminded me we were in jjb getting ds3 new trainers the stitching was dodgy on the old ones i mentioned it to the manager who immediately offered me a new pair and even let me have the next size up!!!

More on Sale of Goods Act and 6-years thing here Goods have to be 'fit for the purpose', which doesn't necessarily mean they will last 6 years; it depends what the item is. So you wouldn't normally expect an item of clothing to last 6 years, but it should last for at least a few months/years depending on what it is. A large electrical appliance or item of furniture should last for years without breaking.

6 years is the 'limitation period', during which you have a right to complain about breach of contract.

sorry mel you are right i was just excited

Last year I got a refund on my dd's school shoes, when the strap broke after about a month of wear. (M & S, so expected better!)