put in a paper claim on the 7th november was a single parent before that told them of a change of circumstances in august and have had no money since
anyway put the claim in on the 7th november just phoned as need the money the guy was very abrupt asked me all these questions and then just said its being processed.
i was so taken aback my his manner that i just said ok didnt ask how long, however the automated line said was taking 3 weeks so it is still late
is anyone else having problems??