This year we had a weeks holiday in a caravan in Cornwall. (We normally camp, but it was far too wet this year for us). For 3 days we didn't have any gas. This meant we couldn't cook (there was a microwave), We couldn't have a hot shower, (there was a kettle that could heat small amounts of water) and there was no heating. The company responsible are passing the buck to the gas company and referring us back to a clause in their contact stating 'The company shall not be liable in the event that the accommodation or advertised facilities or amenities shall not be available due to circumstances beyond it's control'. Would this stand up in court. I'm fuming and want to kick their money grabbing backsides. Ant advice would be helpful. So far Consumer Direct have been great with letters and court proceedure, but passed me to C.A. who were also helpful. However i'm feeling a little lost and worried about court costs etc.