A question about vouchers......

[stoppinattwo]

If you buy something from a shop using vouchers, can the shop insist that they give you change in vouchers or are you legally entitled to change in cash

They give you vouchers as far as practically possible, if it's less than £1 change they normally give you cash as they don't have any vouchers that have a demonination (sp?) less than a pound. If it's over (ie, £2.99), they will give you 2 times £1 vouchers and 99p in change. If this makes sense!

you are not legally entitled to cash

unless it is faulty you are not legally entitled to a refund.
pretty sure you wouldnt be entitled to cash if faulty

you can only get change when it is less than £1 in cash any more and you get your change in vouchers.

isthere something legally to back that up nancy75?..I understand why shops do it practically but if you have bought a voucher for someone with cash...and they dont spend all of that voucher, then surely they should be entitled to cash in change, and not more vouchers, particularly if there is nothing in that shop you wish to purchase.

Im not in dispute with any shop about this btw its just something that has always bugged me

i completely missed the point of the question - read the change as exchange (return).
the vouchers probably say not to be exchanged for cash.

I dont think that you can exchange them for cash. The shops set the conditions that they sell the vouchers under.

The shops are providing a form of service by producing/accepting vouchers. They have to cover the cost of the administration somehow, I assume they do it by gaining the few pence from 'change' each time someone spends under a vouchers value.

Personally I always make sure I spend exactly (or over) the value 'cos I am a stingy git and don't like to lose out

I am having a problem with my nursery and vouchers. My work uses busy bees vouchers and my husbands work uses care 4 vouchers. My child care costs mean we both need to purchase the vouchers however my nursery wont accept the care 4 ones meaning we are out of pocket. Is there any ruling ie monopoly commission etc to make them accept care 4 as well? (they currently say they will only accept busy bees as it is easier!)
Any advice would be appreciated