Ok, I'm a full-time working single parent and I currently claim credits.
I, out of interest, today wanted to know how much I'd be entitled to if my nursery fees went up so I went onto the website and did all the calculations. I was v. surprised to say the laast about the outcome so I went through and did it again with my current costs/income etc
I was told I was entitled to about twice as much as I'm currently getting - is this right?!?!? or is the website renowned for being wrong?
it's just the amount of money i said I'd be entitled to would help a lot!
What should I do? is it worth calling them to query it? seems odd it's so different when they have exactly the same data as I entered
tia