i have an outstanding debt that i ran up years ago (actually thought it had been paid off, but was wrong) before xmas got letter from debt recovery firm, you owe us blah blah, so i phoned, arranged to make monthly repayments and have honoured this repayment schedule.
today recieve a letter saying that after a review they have decided that my repayments will increase from £60pcm to £72 pcm, starting from aug, phoned to tell thenm this is not acceptable and they have told me they will look into it and get back to me.
surely if we have made an agreement they cant just change it?
secondly, in sept i will be getting some money back that i lent to a friend, it is not enough to clear this whole debt, but i have been told that sometimes you can offer a certain amount as a lump sum and it will clear the debt, does anyone Know anything about this?
thanks for your help.