I get some help from uc towards childcare and rent while working full time. I recently changed job and my new employer pays on the 25th of each month whereas my previous employer paid on 31st. My salary is the same so I'm not any better off than I was but I do have more job security in the new role thankfully.
Uc are saying that I'm not entitled to any financial support for the month after the month I changed job because I've had two earnings in the same payment window. I've provided my payslips and explained the dates etc but they've still said no. Is this correct? It seems very unfair if so as my income is the same so i still have the same amount of money to work with? I rely on this money to pay my nursery bills.