My Dad passed away last year and we received an inheritance so we are paying off 1 of 2 mortgages with First Direct. Just rang them and they said they'll send a text with the redemption fogure and I need to pay by 6pm same day. I asked how to do this expecting to go to the bank and do a Chaps payment. They said I can do this on my online banking app? I don't know what I was expecting perhaps a letter sent in the post? It sounds quite cadual and it's a lot of money so it's making me feel a bit worried. Anyone else paid their morthage off early with First Direct? It's £66k so quite a lot of money. Thank you