I have a current account with Lloyds and have recently received two letters from them, addressed to a my address and a random man’s name and containing replacement credit cards with a limit of £17,000. Initially assumed it was some sort of hack or scam. They’ve ‘investigated’ and are now telling me that they can’t tell me much due to GDPR but this was a former address for this man. I don’t believe this to be true, as the previous owner was a man with a totally different name who had lived here for 50 years. Really quite concerned about their keeping of sensitive information. He said that they hadn’t even contacted the man whose credit card it is, just put a block on his account. Can Lloyds just lie about this? This feels like a huge admin error on their part and I’m tempted to take it to the financial ombudsman.