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UC want all my money back…

577 replies

MapleHazelLatte · 19/09/2025 08:11

I applied for UC when I separated from DC’s father 3 years ago. I have since been living with my parents and he stayed in the house we bought together. I’ve been asking him to take my name of the mortgage to give me my share but he just has been dragging his heels about it. I applied for UC when we split up.

i then got a notification to say I was having a review phone call. Apparently someone had accused me of still being with DC’s father. I had to send all my bank statements for the last 3 years and fill out forms regarding the house. Originally I vaguely remember they did say they would disregard the house for 6 months then I heard no more.

a couple of months later I was told I had been overpaid but it was only slightly and a manageable amount to pay back.

I’ve not got another letter saying I shouldn’t have got UC since 2022 and they want ALL the money back other than the first 6 months. It’s “disallowed” I’ve worked this out to be around £30k. I have no idea what I’m going to do. Anyone else been in this situation ??

OP posts:
MidnightMusing5 · 19/09/2025 12:15

Think carefully. IF you told them you were living at parents and that your name was on your house and they still continued to pay you then THEY are at fault and the debt can be written off as “official error “.

i strongly advise you go to citizens advice first.

Roobarbtwo · 19/09/2025 12:19

MidnightMusing5 · 19/09/2025 12:15

Think carefully. IF you told them you were living at parents and that your name was on your house and they still continued to pay you then THEY are at fault and the debt can be written off as “official error “.

i strongly advise you go to citizens advice first.

That won't happen. The debt won't be written off.

Marshmallow4545 · 19/09/2025 12:19

Bromptotoo · 19/09/2025 12:07

FFS there was no 'false' information.

OP screwed up but DWP were actively complicit as they paid for three years while their records showed OP owned the property with no disregard sought/applied.

How were they actively compliant?

OP just says she told DWP that she was on the mortgage of a house. That means nothing. The house could be in negative equity for all DWP know. It is OP's responsibility to provide accurate and timely information to DWP about assets She owns and the value of them. She has clearly failed to do this. DWP simply don't have the resources to contact all applicants and double check that people like OP mean exactly what they put on the forms.

KilkennyCats · 19/09/2025 12:20

MidnightMusing5 · 19/09/2025 12:15

Think carefully. IF you told them you were living at parents and that your name was on your house and they still continued to pay you then THEY are at fault and the debt can be written off as “official error “.

i strongly advise you go to citizens advice first.

No. Payment made in error can of course be reclaimed.

Mirrorxxx · 19/09/2025 12:22

If you have to claim benefits you can’t afford to work part time. It’s shocking that has been allowed.

Roobarbtwo · 19/09/2025 12:23

It's down to the claimant to notify the dwp of a change of circumstances. After six months when the house hadn't been sold she should have notified the dwp of this. They don't have enough staff to check every single claim on a day to day basis. That is why they are having reviews.

She should either have asked for more time to sort the situation out - or closed her claim.

Soontobe60 · 19/09/2025 12:24

C152 · 19/09/2025 09:45

I think you should ask UC to review their decision and speak to another organisation, like Citizens Advice or a benefits charity for guidance. I don't understand why they would see what was the marital home as equity when you don't live there and get no money from it and you have kept them up to date througout. I own a flat with a mortgage and was still able to claim UC. Have you since been able to purchase another propety (I'm assuming not, and you're still living with your parents)?

This link doesn't give UC advice, but does give basic information about options if you're both names on the Deeds

https://www.citizensadvice.org.uk/family/if-you-were-living-together/what-happens-to-your-home-when-you-separate/

First of all it wasn’t the ‘marital home’, they weren’t married. So the OP has a significant amount of money gaining interest which just happens to be tied up in property. That’s just the same as having that amount in a savings account gathering interest.
Would you be happy for the OP to continue living with her parents, receiving up to £1000k a month in UC plus the associated benefits someone on high UC is entitled to, only working 2 days a week for the next 5 years whilst she owns a property that is increasing in value during that time? She could end up with £100K in equity after that time whilst being handed tens of thousands in UC. How is that in any way right?

Roobarbtwo · 19/09/2025 12:24

Mirrorxxx · 19/09/2025 12:22

If you have to claim benefits you can’t afford to work part time. It’s shocking that has been allowed.

Universal credit is an in work benefit as well as for people who are unemployed.

User1839474 · 19/09/2025 12:25

As others have said OP you need specialist benefits advice. I’d suggested asking 2 different places. Find your local law centre and ask them. Plus CAB or similar. It’s a complicated situation and benefits law is extremely complex.
You also need to apply for child maintenance today. Ring CMS and make a claim.
If you split up because he’s abusive then let the benefits adviser know that as that makes a difference. If he isn’t I would definitely consider moving back into the house & share a room with your child/children.

Soontobe60 · 19/09/2025 12:26

Anon501178 · 19/09/2025 11:21

Universal credit claim review team are so corrupt....they will make you jump through so many hoops, answer constant questions, pester you to high hell for information yet when you have a question for them or query their decisions, they totally ignore you or give vague answers.

We had to provide 6 years of statements for ALL accounts, continuously over the period of a year, were completely honest about everything, yet they miscalculated it all, accused us of having money we didn't and have made massive errors which have caused us alot of stress and finanical loss, so i am now making a complaint against them.

My local job centre said they are the 'God's of UC' asin they make the decisions and everyone else has to go with it without good justification.So I think they play games with people knowing they will likely get away with it.

I feel for you as unless you could force your ex to sell and get your money out of the house (is that even possible?) at which point fair enough you shouldn't be entitled to UC if its sitting there accessible, what are you supposed to live off for the time being?!

Edited

An earned income maybe?

Roobarbtwo · 19/09/2025 12:29

User1839474 · 19/09/2025 12:25

As others have said OP you need specialist benefits advice. I’d suggested asking 2 different places. Find your local law centre and ask them. Plus CAB or similar. It’s a complicated situation and benefits law is extremely complex.
You also need to apply for child maintenance today. Ring CMS and make a claim.
If you split up because he’s abusive then let the benefits adviser know that as that makes a difference. If he isn’t I would definitely consider moving back into the house & share a room with your child/children.

The OP has stated that her ex is being very difficult about the sale of the house. I personally wouldn't put kids back into a toxic environment.

SeaskyEscape842 · 19/09/2025 12:30

You need to consult a family solicitor

You need to force a sale of the property or one of you buys the other person out of the property

You should claim child maintenance from your ex

Are you married?

You need proper, legal advice

Lovingbooks · 19/09/2025 12:32

As some posters seem to be questioning benefits being paid when owning house you don’t live it shelter has information regarding the 6 month rule. england.shelter.org.uk/housing_advice/benefits/can_you_get_universal_credit_if_you_own_a_property

KilkennyCats · 19/09/2025 12:36

Soontobe60 · 19/09/2025 12:26

An earned income maybe?

That seems to be far too radical a concept for some people!
Astounding.

Bromptotoo · 19/09/2025 12:38

Roobarbtwo · 19/09/2025 12:12

I'm not sure complicit is the right term. It's up to the OP to report a change of circumstances and keep the dwp updated.

The primary responsibility is absolutely that of the claimant.

I'd assert though that DWP had a duty of care to OP, and the taxpayer for that matter, to keep on top of disregards before overpayments occur.

If the overpayment is upheld at MT/Appeal it'll go to debt management who can only recover in small monthly installments from UC.

Mirrorxxx · 19/09/2025 12:42

Roobarbtwo · 19/09/2025 12:24

Universal credit is an in work benefit as well as for people who are unemployed.

But you should still be expected to work part time. There should not be an option to work part time and receive benefits

C152 · 19/09/2025 12:44

@Soontobe60 My mistake, referring to the house as the marital home. I don't understand the ins and outs of the often nonesensical (and often incorrect) workings of the DWP, which is why I suggested the OP contact Citizens Advice or a benefit agency for guidance.

Where is this "significant amount of money"? Do you mean the value of the property itself? We don't know what or where the property is, how the OP and her ex defined the purchase or how much the OP is genuinely entitled to (if her ex's claim that she would only get £20k if he bought her out is correct, she's hardly rolling in it, is she?). It may or may not have value, or it may now be in negative equity or not have increased in value since it was purchased. Not all properties are a goldmine.

As stated, I think the OP needs advice. No, I don't begrudge her financial assistance, as she clearly needs it. I think she's trying to extricate herself from a difficult family situation, she's looking for advice, and hopefully she'll get some informed guidance from a qualified source.

NotEnoughKnittingTime · 19/09/2025 12:45

Mirrorxxx · 19/09/2025 12:22

If you have to claim benefits you can’t afford to work part time. It’s shocking that has been allowed.

Maybe the dad should have stepped up then.

NotEnoughKnittingTime · 19/09/2025 12:46

Mirrorxxx · 19/09/2025 12:42

But you should still be expected to work part time. There should not be an option to work part time and receive benefits

Maybe employers should pay more and childcare benefits more affordable then? Don't blame the OP.

MissScarletInTheBallroom · 19/09/2025 12:46

SirHumphreyRocks · 19/09/2025 11:33

You can't force someone to do something which is impossible.

If you think that you clearly don't understand the benefits rules. They cannot force her to pay money she does not have - but they can deduct it from benefits going forward, even throughout her statutory pension if necessary, and leave her destitute. If she is already mainly living on benefits then depending on where you argue the point, she is already not far off that mark anyway. If she works, they will attach earnings as well.

This is not a "bury your head in the sand" moment - she has got into this state by doing exactly that, and not understanding the law, her rights or the benefit rules is no protection as adults are expected to manage their lives and make themselves informed.

Sifting through this thread she needs a "tick box" list - she needs to get advice on forcing the sale of the house if he will not buy her out at a market rate, she needs to be claiming childcare support, she needs to look at what she can do to maximise her income, etc etc. And work through it until it has all been addressed.

No, I think we are all in agreement that she cannot continue to bury her head in the sand.

Especially letting your ex keep the house and not even claiming the child support you are entitled to...just why?

Blushingm · 19/09/2025 12:47

Mirrorxxx · 19/09/2025 12:42

But you should still be expected to work part time. There should not be an option to work part time and receive benefits

Especially when there’s 30 free hours of child care - no excuse to work 2 days a week really

Roobarbtwo · 19/09/2025 12:47

Mirrorxxx · 19/09/2025 12:42

But you should still be expected to work part time. There should not be an option to work part time and receive benefits

I'm sorry you are completely wrong. The reason that so many people claim UC in work is because their employers don't pay them enough or give them enough hours. A few years ago I was working a zero hours job. When I got offered more hours I always took them but my guaranteed hours were 8 a week.
The OP is also entitled to money for her children. That's the way the system works. UC replaced WTC and it was similar - people on low incomes could apply for WTC to top up their wages

The OP is working part time

Roobarbtwo · 19/09/2025 12:48

Blushingm · 19/09/2025 12:47

Especially when there’s 30 free hours of child care - no excuse to work 2 days a week really

I don't think the OP was posting to be judged about her life circumstances

Lovingbooks · 19/09/2025 12:49

Roobarbtwo · 19/09/2025 12:47

I'm sorry you are completely wrong. The reason that so many people claim UC in work is because their employers don't pay them enough or give them enough hours. A few years ago I was working a zero hours job. When I got offered more hours I always took them but my guaranteed hours were 8 a week.
The OP is also entitled to money for her children. That's the way the system works. UC replaced WTC and it was similar - people on low incomes could apply for WTC to top up their wages

The OP is working part time

No she wasn’t after the first 6 months of her claim as she had over 16k in money in a property.

MissScarletInTheBallroom · 19/09/2025 12:50

A couple of people have made a good point about getting a realistic valuation (e.g. a RICS one rather than one from an enthusiastic estate agent who thinks you want to hear that he can sell your house for one meeeeeeellion pounds) which also takes into account the fact that the house is currently being occupied by someone who doesn't want to leave. That's not quite the same as trying to sell a rental property without vacant possession, because the person in it is also the co-owner, but it will hold up the sale.