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UC want all my money back…

577 replies

MapleHazelLatte · 19/09/2025 08:11

I applied for UC when I separated from DC’s father 3 years ago. I have since been living with my parents and he stayed in the house we bought together. I’ve been asking him to take my name of the mortgage to give me my share but he just has been dragging his heels about it. I applied for UC when we split up.

i then got a notification to say I was having a review phone call. Apparently someone had accused me of still being with DC’s father. I had to send all my bank statements for the last 3 years and fill out forms regarding the house. Originally I vaguely remember they did say they would disregard the house for 6 months then I heard no more.

a couple of months later I was told I had been overpaid but it was only slightly and a manageable amount to pay back.

I’ve not got another letter saying I shouldn’t have got UC since 2022 and they want ALL the money back other than the first 6 months. It’s “disallowed” I’ve worked this out to be around £30k. I have no idea what I’m going to do. Anyone else been in this situation ??

OP posts:
AmIHumanOrAmIAYeti · 19/09/2025 20:00

This appears to cover it.

UC want all my money back…
Jesuisatot · 19/09/2025 20:11

@MapleHazelLatte

The 'entitled to' website says this:

If you split up with your partner
Your former home is ignored in these situations:

Jesuisatot · 19/09/2025 20:13

Sorry, posting error there...

In particular cases the value of property can be disregarded (ignored) on a long term basis. For example, the capital value of your former home can be disregarded from a means tested benefit calculation if:

  • your former home is occupied by a relative who is incapacitated or over Pension Credit qualifying age
  • your former home is occupied by your former partner who is a lone parent,
In the cases above the capital value is disregarded for as long as it is occupied by the relative or former partner (while they are a lone parent).
Jesuisatot · 19/09/2025 20:16

So, according to the 'entitled to' website, this has nothing to do with the 6 months rule.

For as long as your partner is living there as a lone parent. I don't know if that means that they count as a lone parent sharing custody or the kids must live there full time.

I would seek.advice on this from an independent benefits advisor (not DWP) in the first instance.

Tootired25 · 19/09/2025 20:17

MapleHazelLatte · 19/09/2025 08:11

I applied for UC when I separated from DC’s father 3 years ago. I have since been living with my parents and he stayed in the house we bought together. I’ve been asking him to take my name of the mortgage to give me my share but he just has been dragging his heels about it. I applied for UC when we split up.

i then got a notification to say I was having a review phone call. Apparently someone had accused me of still being with DC’s father. I had to send all my bank statements for the last 3 years and fill out forms regarding the house. Originally I vaguely remember they did say they would disregard the house for 6 months then I heard no more.

a couple of months later I was told I had been overpaid but it was only slightly and a manageable amount to pay back.

I’ve not got another letter saying I shouldn’t have got UC since 2022 and they want ALL the money back other than the first 6 months. It’s “disallowed” I’ve worked this out to be around £30k. I have no idea what I’m going to do. Anyone else been in this situation ??

You need to see if you can be put through to the Universal Credit Review team, ring the standard number then ask to be put through to the review team see if you can break it down, and sort it out that way, explain your situation and tell them you believe the decision they have come to is wrong, you can appeal it without going to court first

KilkennyCats · 19/09/2025 20:19

Jesuisatot · 19/09/2025 20:13

Sorry, posting error there...

In particular cases the value of property can be disregarded (ignored) on a long term basis. For example, the capital value of your former home can be disregarded from a means tested benefit calculation if:

  • your former home is occupied by a relative who is incapacitated or over Pension Credit qualifying age
  • your former home is occupied by your former partner who is a lone parent,
In the cases above the capital value is disregarded for as long as it is occupied by the relative or former partner (while they are a lone parent).

Op’s dh would hardly be classed as a lone parent when the kids live with her.

gohomeroger1 · 19/09/2025 20:19

They will ask the capital depreciation team to calculate what your savings (equity) would have decreased if you had to use it for living costs at the 6 months so it may not be that you have to pay the full amount back. It often means 10k - 15k is wiped off the overpayment.

LakieLady · 19/09/2025 20:23

SparklingRivers · 19/09/2025 09:17

How does that work if the ex partner is refusing the sale? That can drag out for years

Edited

The 6 months can be extended if the claimant is taking "reasonable steps" to enforce a sale.

I've no idea what the DWP would consider "reasonable" though. My clients are mostly too poor to have ever owned property, couldn't afford legal fees even if they did and I doubt if legal aid covers this sort of thing any more.

AmIHumanOrAmIAYeti · 19/09/2025 20:25

LakieLady · 19/09/2025 20:23

The 6 months can be extended if the claimant is taking "reasonable steps" to enforce a sale.

I've no idea what the DWP would consider "reasonable" though. My clients are mostly too poor to have ever owned property, couldn't afford legal fees even if they did and I doubt if legal aid covers this sort of thing any more.

Doing nothing for 3 years doesn’t feel inherently reasonable…….

LakieLady · 19/09/2025 20:31

I would seek.advice on this from an independent benefits advisor (not DWP) in the first instance.

Totally agree. They will be able to look at the whole picture and tell the OP if there are circumstances that mean the OP has taken the "reasonable steps" that will satisfy the DWP.

If, for example, someone had been to see a solicitor and been told that they had no chance of getting an order for sale while it was the home of their dependent child, I'd say that they had done all that could reasonably be expected of them, but fuck knows what position the DWP would take.

Gingernessy · 19/09/2025 20:42

napody · 19/09/2025 08:21

I don't understand what you mean 'they would disregard the house for 6 months'. As you were separated you were entitled to claim? Not sure what you've done wrong here so I agree, talk it through with citizens advice. Even if you'd been living together separately immediately after breaking up you'd be entitled to claim.

After six months they would expect the house to be sold and the equity due paid to OP. If the amount is more than £6000 it would affect her UC. If she's due more than £16000 it would wipe out any UC entitlement at all. As far as UC are concerned she's had £20000 since 2022.
It was her responsibility to ensure the house was sold and she was paid her money by the 6 month mark. Benefits aren't paid to those who have capital they can live on just because they haven't accessed the money.

AInightingale · 19/09/2025 20:44

KilkennyCats · 19/09/2025 20:19

Op’s dh would hardly be classed as a lone parent when the kids live with her.

What if a woman worked the weekend and the father had the kids (in this case in the former family home) from Fri-Sun? Would they disregard it in those circumstances? (though knowing DWP, they'd probably want an in-depth investigation into why she had to work Sat and Sun and why she couldn't change her working pattern to something else.)

caringcarer · 19/09/2025 20:50

Kelly1969 · 19/09/2025 19:35

That’s the situation I’m in, 9 years split and I’ve paid the full mortgage the whole time.
Problem is they don’t count how much I’ve paid, they look at how much is left to pay on the mortgage compared to 9 years ago-that’s what a mediator told me anyway.
Which means they’re not accounting for interest!

That's why it's always best to do the clean financial break at the time of separation. Leaving it 9 years just benefits your ex.

Tiredofwhataboutery · 19/09/2025 20:52

AInightingale · 19/09/2025 20:44

What if a woman worked the weekend and the father had the kids (in this case in the former family home) from Fri-Sun? Would they disregard it in those circumstances? (though knowing DWP, they'd probably want an in-depth investigation into why she had to work Sat and Sun and why she couldn't change her working pattern to something else.)

I think if they’d put child benefit for 1dc in his name and called it 50/50 care it’d be disregarded. There’s an exception for former partners who have care of a child. Of course OP would of been down £350 or so a month though.

User1839474 · 19/09/2025 21:08

Kelly1969 · 19/09/2025 18:18

Wrong, not her fault she’s still got a mortgage so why shouldn’t she get help with rent

Morally in these specific circumstances I agree she should be entitled to UC. The comment I was responding to is factually incorrect though. So no, I’m not wrong.

Wowwee1234 · 19/09/2025 21:15

MapleHazelLatte · 19/09/2025 08:48

I understand it but it wasn’t made clear and as I said I’d told them a few times I was still on the mortgage but had received no money from the house. He can’t be arsed is what it boils down to, and it’s a control thing as he doesn’t want me to have any freedom with my own money if you know what I mean. I’ve asked him to take my name off and he just says yeah I’ll have a look it’ll be about £16k then I don’t hear anything else. As I didn’t contribute much to the mortgage when we were together and not at all for the past 9 years as I’d been a SAHM I’ve felt like I shouldn’t be owed much. I’ll ring citizens advice today 😔

Was your ex abusive? Womens Aid can help you. You can sometimes apply to have over-payments reduced or removed due to financial hardship.

A Mackenzies friend, such as BH Support, can provide help with some legal matters such as getting joint assets cheaper than a solicitor, but it is unregulated.

RigIt · 19/09/2025 21:51

MapleHazelLatte · 19/09/2025 08:43

No I don’t think it’s anything to do with the accusation anymore, up to now I’ve not been invited to an interview under caution or anything. The date they said it’s been disallowed since matches up with the 6 months after I started to get payments so it’s got to be that, surely

You need to get proper advice and challenge this decision. Off the top of my head there are couple of possible challenges. One is that the 6 months isn’t a definitive cut off and can be extended in exceptional circumstances. Another is that any deduction from your UC would be based on the actual capital you were entitled to. From what you’ve said you’d have been just over the capital limit. So this wouldn’t have lasted very long before it was depleted and you’d have been entitled to UC again. So it MIGHT be possible to offset UC you would have been entitled to against what they are saying you owe.

That’s all just off the top of my head but both, and possibly other challenges you could make, need to be looked into. This is a complex area, so try CAB and ask them to refer the query to their Expert Advice Team if they don’t seem sure, or are just telling you you owe it and have to pay etc. All challenges should be explored before you accept such a large amount owed.

You should be able to force a sale of the property via the courts. You don’t have to accept your ex saying No.

Pessismistic · 19/09/2025 22:06

Hi op did you get a joint mortgage or just put your name on the deeds. You need to claim maintenance from him he can’t just pay for clothes. Why do men think they no longer have to pay towards a roof over their kids head and all the things that go along with this. You might not need UC if he paid his way.

User1839474 · 19/09/2025 22:34

Pessismistic · 19/09/2025 22:06

Hi op did you get a joint mortgage or just put your name on the deeds. You need to claim maintenance from him he can’t just pay for clothes. Why do men think they no longer have to pay towards a roof over their kids head and all the things that go along with this. You might not need UC if he paid his way.

You can’t “just put your name on the deeds” if there’s a mortgage and haven’t been able to for decades. If a lender is going to lend thousands of pounds secured on a property, then they’re not going to have someone named on the mortgage but not the deeds and visa versa. If someone defaults on the mortgage they need to be able to repossess the property. So the borrowers and owners have to be the same.

Pessismistic · 19/09/2025 23:09

User1839474 · 19/09/2025 22:34

You can’t “just put your name on the deeds” if there’s a mortgage and haven’t been able to for decades. If a lender is going to lend thousands of pounds secured on a property, then they’re not going to have someone named on the mortgage but not the deeds and visa versa. If someone defaults on the mortgage they need to be able to repossess the property. So the borrowers and owners have to be the same.

It just didn’t sound like she’s on the mortgage with her ex saying she’s only entitled to a set amount and not half of it this is why I asked the op the question.

Bromptotoo · 19/09/2025 23:17

Pessismistic · 19/09/2025 23:09

It just didn’t sound like she’s on the mortgage with her ex saying she’s only entitled to a set amount and not half of it this is why I asked the op the question.

The name(s) mortgage is not the issue. It's who owns the property that counts though as already noted being an owner while not on the mortgage or vice versa is difficult/very unusual.

SemiRetiredLoveGoddeess · 20/09/2025 01:42

Forget Citizens Advice..Your problem. sounds quite complex..Go and talk.to a proper qualified Solicitor for advice for sn hour

Hope you can get something sorted

Best Wishes
🌻🤞

ImGoneUnderground · 20/09/2025 02:56

ComfortFoodCafe · 19/09/2025 08:27

Yes but you live in your house, the rules are different if you own a house and dont live in it.

Call UC / whichever department sent the letter - & talk to them - ask for a mandatory reconsideration if you think the wrong decision has been made. It may take a while, provide all documentation that you can, ask for an appointment at local your jobcentre & ask for all your documents to be uploaded to a mandatory reconsideration, which will be sent to a 'decision maker'. (Unfortunately there is no time frame for this, so may take a while). Consult with CAB for assistance. Keep records of everything. Ask for names from whoever you speak to (they only have to give first names though).
(Sorry, but the 'vaguely ' bit doesn't go in your favour xx) Good luck.
There are Facebook groups with experts who may be able to advise further?? (look up Universal Credit help etc on Facebook) - they are not from UC but have very good knowledge of the processes.

ImGoneUnderground · 20/09/2025 03:34

whynotwhatknot · 19/09/2025 14:32

my sister got uc for over a year and still owend a house fwith her ex-they didnt stop her uc or ask for it back

Did they declare it when making the claim?? A Review may ask that question - please be aware, if not declared and then its found to be not declared, it may be considered fraudulent, or non compliance - if your don't tell them how would they know? So many claims (over 2 million+ & most made during 'Covid' time) are currently being reviewed - best to be upfront or ask advice?? May be innocent, but when making the claim, the question is asked eg - property that you own? May be OK, but maybe best to check?? Depends on whether its considered as 'asset' or not. (or whether she lives in the house etc). (eg - You are allowed to own a house when on UC if living there).xx

Billybagpuss · 20/09/2025 04:27

SemiRetiredLoveGoddeess · 20/09/2025 01:42

Forget Citizens Advice..Your problem. sounds quite complex..Go and talk.to a proper qualified Solicitor for advice for sn hour

Hope you can get something sorted

Best Wishes
🌻🤞

She doesn’t have the money to pay a solicitor and CAB usually have qualified solicitors working for them. A friend a highly regarded solicitor volunteered for them for years and law students often use it as work experience, they always have access to qualified people and are motivated to get results as getting into law training courses are so competitive.