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Default on credit file

18 replies

raisinglettuce · 05/09/2025 12:06

Hi all this is a random question but I’ve got a default on my credit file, I was young spent money on my babies milk, essentials rather than my store card I used to buy a cot on and newborn items, stupidly hid my head in the sand not knowing I could of had financial help and survived off just my maternity leave pay untill I went back to work. I’m trying to appeal to their good nature to see if I can have the final 2 years on my default lifted as I cleared my debts within the first year of the default (last for 6 years on my file) it’s majorly stopping us from moving house and living our life.
my question is do I send my subject access request letter with cheque for £10 to my store card company or to Lowell who took on the debt?
anyone ever had their default lifted before the term? 🙏

OP posts:
HouseOfGoldandBones · 05/09/2025 12:17

Sorry OP, it will remain because it's simply an accurate record.

jettisoned · 05/09/2025 12:20

Very unlikely they will lift it if it was added correctly. Debt collectors are not known to offer goodwill gestures unfortunately.

BashfulClam · 05/09/2025 12:33

They won’t remove it.

Jmaho · 05/09/2025 13:57

What everyone else said, they have to report it as its accurate.
How long ago was the default settled?
I work in mortgages and whilst I'm not sure (without more info) if the Bank I work for would consider it, I am certain there are lenders out there that would.
Have you met with a broker to discuss it?

raisinglettuce · 05/09/2025 15:29

Jmaho · 05/09/2025 13:57

What everyone else said, they have to report it as its accurate.
How long ago was the default settled?
I work in mortgages and whilst I'm not sure (without more info) if the Bank I work for would consider it, I am certain there are lenders out there that would.
Have you met with a broker to discuss it?

It was just over 3 years ago, we have a mortgage for last 11 years but paid off 19 years with overpayments, we saw a beautiful property we loved it needed work but had more outdoor space, I rang our lender (high street bank) and she said she could see we can afford it easily even with young children we both work full time. but they couldn’t offer us anything because of the default

OP posts:
Jmaho · 05/09/2025 15:53

If it was paid off over 3 years ago you should find a lender without too many issues. Every bank has their own criteria around this.
Honestly find a whole of market broker

Boomer55 · 05/09/2025 17:25

It will remain, because the record has to be accurate - regardless of circumstances.

NaranjaDreams · 05/09/2025 17:41

raisinglettuce · 05/09/2025 15:29

It was just over 3 years ago, we have a mortgage for last 11 years but paid off 19 years with overpayments, we saw a beautiful property we loved it needed work but had more outdoor space, I rang our lender (high street bank) and she said she could see we can afford it easily even with young children we both work full time. but they couldn’t offer us anything because of the default

Who did you talk to at the bank?

It's very unlikely that a single default that is both settled and four years old will prevent you from being able to borrow. If it does rule you out from your current bank; you'll likely be able to get a mortgage easily elsewhere.

It's far more likely to be affordability, but if you pass that, you'll find someone else who can lend to you.

Dairymilkisminging · 05/09/2025 17:46

Nah get a broker. We had a trust deed and we still got a mortgage

summerday25 · 05/09/2025 17:47

Can I ask what high street bank it was? I had a default also but with a utility company, but was applied after I had paid it. They hadn’t followed procedure in applying it either but wouldn’t remove it and I couldn’t be bothered to fight it through the ombudsman. I used a broker and he managed to get me a NatWest mortgage even with the default. Worth trying another lender maybe?

holachicatita · 05/09/2025 17:51

A Default will stay on your credit file for 6 years whether it was settled or not. Usually when you get to the end of the 6 years you'll see your credit score start to improve. Most high street banks like NatWest or Santander have a credit score feature on the app which will tell you what's impacting your score. If the default is showing there then that will negatively impact your ability to borrow. You might just have to sit this one out. Whoever said it's unlikely to prevent you from borrowing is wrong. I work for a bank by the way.

raisinglettuce · 05/09/2025 18:08

NaranjaDreams · 05/09/2025 17:41

Who did you talk to at the bank?

It's very unlikely that a single default that is both settled and four years old will prevent you from being able to borrow. If it does rule you out from your current bank; you'll likely be able to get a mortgage easily elsewhere.

It's far more likely to be affordability, but if you pass that, you'll find someone else who can lend to you.

It was the mortgage advisor at lloyds who we have had the mortgage with for 11 years

OP posts:
raisinglettuce · 05/09/2025 18:09

holachicatita · 05/09/2025 17:51

A Default will stay on your credit file for 6 years whether it was settled or not. Usually when you get to the end of the 6 years you'll see your credit score start to improve. Most high street banks like NatWest or Santander have a credit score feature on the app which will tell you what's impacting your score. If the default is showing there then that will negatively impact your ability to borrow. You might just have to sit this one out. Whoever said it's unlikely to prevent you from borrowing is wrong. I work for a bank by the way.

Thank you I guess it gives us time to save more to borrow less, we’re just desperate for a bigger home with 3 children

OP posts:
raisinglettuce · 05/09/2025 18:11

summerday25 · 05/09/2025 17:47

Can I ask what high street bank it was? I had a default also but with a utility company, but was applied after I had paid it. They hadn’t followed procedure in applying it either but wouldn’t remove it and I couldn’t be bothered to fight it through the ombudsman. I used a broker and he managed to get me a NatWest mortgage even with the default. Worth trying another lender maybe?

It was with lloyds, thank you

OP posts:
summerday25 · 05/09/2025 18:11

Just seen you’ve said Lloyds. Try NatWest. I’m single too and got a decent mortgage on my own with the default!

summerday25 · 05/09/2025 18:12

With a partner too who has no default I’m sure someone will consider you.

whattheysay · 05/09/2025 18:13

Go to a broker who deals with adverse credit. Banks simply put your details I tot a computer and say no. You should get a mortgage if the default is 3 years I think

SereneCoralDog · 07/09/2025 16:24

I’m trying to appeal to their good nature to see if I can have the final 2 years on my default lifted as I cleared my debts within the first year of the default

Lenders have to provide only accurate information to Credit Reference Agencies about how your account was repaid. Removing a valid default would mean they were reporting false information and untruthfully telling all other lenders you remained up to date on your account with them - not something they'd risk.

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