I’m going round in absolute circles. I’ve logged on via my Government Gateway - found a year that was not ‘In Full’ (2022-23) - know exactly what I need to pay £79.25 - but CANNOT for the life of me find out how to pay. I know I need to get sent an 18-digit reference code and then I can go into a bank or pay online but to get hold of this 18-digit number they only have a postal address as contact and say it could take 14 days to receive this number which would go way past the deadline.
I’ve looked at older Mumsnet threads and found that in 2023 people were telephoning a ‘Pensions Forecast’ number but that number just fails now.
Can anyone help? I’ve even downloaded the App to see if that was any more transparent but even the digital assistant wasn’t working like it was on the website - I typed in a question twice and it just disappeared.
All my Google searches just return instructions about finding out how much of a shortfall you have - none explain the next all-important step of doing anything about it.