Tax refund not showing. Help

[FridayFeelingmidweek]

Hello. I know I can call hmrc Monday but this will affect my whole month so wonder if anyone can help.

Self assessment is showing I've overpaid tax by around £1000. However, when I go to 'request' a refund, the age says there are no funds to refund.

Anyone know if I shoukd expect a refund? Or might it be an hmrc error?

I tried calling them yesterday but couldn't get through with it bring 31st

TIA

Sorry OP, there are so many possibilities and no one is going to be able to tell you the answer based on the information you've given. For example: your overpayment for 23/24 has been absorbed in part payment of your first payment on account for 24/25, or the refund is already on its way, or the overpayment has already been factored into your 24/25 tax code if it came about via PAYE and you're still under PAYE. Plus many other possibilities.

As Needing Coffee says, basically when you pay self assessment for one year, you also pay another amount “on account” for the next year, so the overpayment might have gone towards that. If you think your earnings will be less in the next years self assessment you can ask for payments to be reduced online in your account, then you may be able to get a refund.

Yes, as above, although it should specify the breakdown of what you are due to pay on account so you should be able to see that somewhere.

The other slight possibility is that the info still needs to update through on their systems and when it does you might find you can request a refund.

For eg. When I finalise self assessment the calculation of tax I owe always looks much larger than it should be initially because it does not take payments on account into consideration, and apparently the system needs 3 days to integrate these into the actual figure I own (I really don't know why this can't be automatically configured by them immediately, but there you have it). So I leave it for a few days after submitting my self assessment and then log in again, and they have the right figure then for me to pay.

If something similar is happening with your situation you might find when you log back in after a day or 2 that their calculations have updated for the refund page and perhaps you can request a refund then.