strange one - lender has stopped taking payments

[flickeringflamer]

Hi,

I have a credit account with a company called Elfin Marker. It's a peer to peer lender and I owe them about £1500. I have always paid via direct debit with no issues. I have discovered that they have taken no payments at all for 4 months. I have looked on the app and it says something like "direct debit amount £0" - all very strange

I havent' received any communication from them - no messages, calls emails etc not a word. Surely they would have contacted me if I was missing payments?? Are they not required to send out documentation for missed payments etc?

My worry is that they will suddenly ask for all of the missed payments back in one go - would they be allowed to do this considering that I have heard nothing from them??

What did they say when you asked about this?

I have emailed and they have acknowledged the email and said that they will get back to me

Asking for all the money back in one go won't be a problem unless you've spent the money so as long as you haven't done that I don't see the issue.

They'll likely catch up with you before too long. Is this loan reported on your credit file and if so, what does that say - look on credit karma or MSE credit club for free if you don't already use this sort of service.

Try searching for the company name on the Moneysavingexpert forums as its a lot more likely that people on there will have had experience of them.

Could the peer be dead and an estate in probate?

Maybe?? It's very strange
They are FCA regulated so wouldn't they be obliged to communicate with me if a payment is missed?