Help! My husband (76 years) and myself (51 years) have been on guaranteed pension credit 16 years. We have a son 19(born Aug 2005),who is a full time student on a non advanced level 3 Btec course which started(ie he enrolled on in September 2023, when aged 18).He is currently on his 2nd year of the course.
We were given notification by tax credits that they would cease on 26th November and as we had already received pension credit the amount of pension credit would be reassessed to include a child element.
However today no pension credit has been paid, no letter received from the pension service but upon speaking to them we've been told we aren't entitled to the child element additional top up as we were only entitled to it till the 31st August 2024.We have queered this twice.
I have found conflicting information on Gov website in the detailed notes that states that additional payment can be made if child was accepted and enrolled on course before he was 19(which he did at 18 for 2 years!), so cannot understand why we aren't eligible. We do still receive child benefit but have been advised by pension service for son to claim universal credit, despite him not being free for work and would then loose child benefit as well!
Does anyone have any ideas on this matter or experience themselves? We've contacted citizens advice and awaiting return phone call from them but obviously may take time?!
Many thanks