‘Urgent - you’ve defaulted on your personal loan’

[RosaMoline]

Just after some reassurance really, thank you.
I’m on a DMP with Stepchange well over a year now. Ironically, I’ll be in a position to pay it off soon - waiting on inheritance.
I received the above titled letter from nationwide - a default notice.
I’ve had other letters from them previously saying they accept my repayment plan with SC.
As it’s Saturday, I can’t call the number on the letter or SC for reassurance until Monday.
Doing a bit of googling, I’m under the impression this is standard, and something they’re required to do by law from time to time, is that right?
Thank you ☺️

…anyone?

A default is something that goes on your credit report, basically formal acknowledgement that you've breached the terms of the contract. Perfectly normal in the circumstances, nothing to worry about and no need to ring them. Just keep paying stepchange.

Thank you ☺️ xx

When I was in a dump(now paid off) I got default notices from my creditors. They are legally obliged to send you them even when they are happy with the payments they are getting from step change.

Massively reassured…thank you both. I have about 8 years ish left, but it’ll be paid off next year I expect. - with inheritance from parents house sale.

Yeah because that doesn’t scream dodgy