Are you particularly naive or just being a clickbait cf?
you do know energy companies do this to most customers routinely and no one questions it. A large proportion of people have a large credit on their bill, I think poepple are more aware now, but many are not. The energy companies literally sit on a few hundred idea is that this credit is during summer to cover increase use in winter so it evens out to the average payment used for direct debit. Except is doesn’t. Companies randomly increase direct debits on basis of one higher than usual reading, and people don’t question it.
do the companies fall over themselves trying to pay that back? Nope.
do they pay customer interest on it? Nope. Now do the maths at an internet rate of 3-4% they’re making. Conservatively they’re making interest on their customers money to run of thousands of pounds
ive been with companies gone into liquidation. Twice. It took months to sort out balance on bills. In first case we owed them, administrationnwerent exactly falling over themselves to settle. We hassled the, for 5 months to settle with them. Second time was in summer and company had £300 of my credit. It took 5 months for that to be paid back to me, at my cost of interest it could have earnt me , they never apologised for all the hassle involved in chasing it for months
the OP, Is not defrauding the company out of money , they will get the money. A bit late. Bills used to be paid quarterly, they’re now paid monthly on an average amount, so companies benefit from this in a lot of ways they didn’t used to. The companies have, ironically, already paid the wholesaler for the fuel months before. No one is going to out of pocket. Yes, it needs to be corrected, but this truely is not the issue
it doesn’t stop the CEO of these companies making huge bonuses form our money for essential supplies does it? If you want to rabbit on about society and morality you should go after them!
or maybe you ARE the CEO of an energy company? 🤷🏼♀️🙄